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To Contact Us:
Thank you for visiting Focus Camera.
We do our best to ensure that you enjoy a smooth & pleasant online
shopping experience. If you prefer, you can always contact us by phone, live chat,
or e-mail to make a purchase, resolve a difficulty, or simply request
information from our knowledgeable & courteous staff.
Sales &
Information: please call us toll-free* at 800-221-0828.
*(From New York State or outside U.S., call 718-437-8810)
Customer Service:
please call us toll-free** at 888-901-4438.
**(From New York State or outside U.S., call 718-437-8899.)
24 Hour fax: 718-437-8895)
For In-Store inquiries:
please call 718-431-7900. (Or fax to 718-437-8895)
Or, you can
e-mail us at one of the addresses below. Please note that in order to
receive a timely reply to any e-mail inquiry regarding an order that you
already placed with us, you must include the following in your
correspondence:
- The date
on which the order was placed
- The name
under which the order was placed
- The
item(s) you are inquiring about
Failure to
provide the above information may considerably delay response
time.
Please
choose only the appropriate address:
Please note
the following regarding our online storefront:
- We are
not responsible for typographical errors
- Manufacturer rebates are valid until manufacturer's expiration
date
- We
reserve the right to limit quantities
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Every item we sell is brand new as supplied by the manufacturer or its authorized distributors, unless otherwise stated, eg: a "reconditioned" item. Where indicated, USA designates mfr. USA warrantied goods, or film made in/for USA.
INTL / Import, etc designates international models or film directly imported by us;
non-film items carrying our limited warranties as specified in product information.
Manufacturer rebates do not apply to international models.
Their lower prices are generally well below even post-rebate USA costs.
USA-INTL outfits contain components of both types;
Outfits marked RB have at least one factory reconditioned component.
All items are factory fresh new, unless identified as reconditioned.
EVERY reconditioned item is clearly marked as such.
In the absence of afformentioned codes, wherever warranties apply, see "Product Information".
For international models with different names than their USA equivalents,
the USA model name will be in parentheses.
An * denotes an oversize item, which may require additional charges over calculated S&H estimate,
for methods other than UPS domestic ground.
Sale items are advertised with their corresponding shipping and handling fees.
If you order multiple quantity of a sale item, then the shipping and handling is the same multiple quantity X the advertised shipping and handling fee [eg: if a digital camera is advertised for $179.00 + $14.80 shipping and handling,
and you are ordering 5 units, then your purchase is (5x $179.00) + (5 x $14.80)], and the final shipping fee of your order may need to be corrected to comply with this rule.
We reserve the right to limit quantities on short-supply items.
For bulk or large quantity orders, please contact Michael at michael@focuscamera.com.
Prices subject to change at any time. Manufacturer rebates, terms, conditions, and expiration dates are subject to
manufacturers printed forms. We are not responsible for any typographical, illustrative, technical or pricing errors that may appear at any time, either on our website, print & online advertising, search engines, shopping & price comparison sites and any other such electronic or print media that
either link to us, display our products, or otherwise refer to our business.
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Prices, specifications,
and images are subject to change without notice.
Not responsible for typographical or illustrative errors.
Manufacturer rebates, terms, conditions, and expiration dates are subject to
manufacturers printed forms.
© 2000-2001 Focuscamera.com |
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