DJI Care Refresh for Osmo Action 4 (2-Years, Physical Card)

mfr: CP.QT.00008558.01
SKU: CPQT0000855801

Main image Click to view image in fullscreen Akeneo image DJICAREREFRESH_GENCARD

In Stock

Free standard shipping

*Orders placed before 3 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup

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Requests made before 2:30 PM EST can be available for next-day pickup. Learn more

30 days for return or exchange

Product highlights

DJI Care Refresh for Osmo Action 4 (2-Years, Physical Card)

Replacement for Peace of Mind

DJI Care Refresh is a comprehensive protection plan that provides DJI photography products with coverage for accidental situations and natural wear, including flyaways and water damage. Official replacements and technical support allow you to create with peace of mind.

DJI Care Express

DJI Care Express provides an effective and efficient option for replacement to let you receive the replacement product faster. DJI will cover shipping costs both ways any time a product is sent back for replacement service.

Global Service and Support

The exclusive International Warranty Service allows you to have access to replacement or repair service at any DJI authorized repair center across the globe.

Official Warranty, Guaranteed Quality

During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.

Exclusive Technical Service

DJI Care has exclusive technical service channels to provide support, including online chat and call support.

General
Warranty Length	2 Years

Customer Questions

Returns

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.

You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.

You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.

If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.

Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.

We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.

If you ordered a kit, you must return all components and accessories to receive a full refund.

If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.

We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.

Most items can be returned within 30 days for a full refund. Click here to read our full return policy.

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.