Payment Methods
Payment Methods
We accept the following forms of payment:
- Visa
- MasterCard
- Discover
- American Express
- Paypal
- Amazon Pay
- Affirm
- Bank Check
- Personal Check
- Money Order
Please note, all credit card orders are subject to verification, and may be placed on hold. Please ensure your shipping and billing address are correct. If the addresses are different, verification may take longer. You can check the status of your order by logging into your account.
Your credit card will only be charged once your order has shipped. However, a preauthorization hold may be placed on the funds once the order is placed. If paying by debit card, Apple Pay, Google Pay or PayPal, you will be charged immediately.
Affirm
Financing is available for purchases over $300 for qualifying customers through Affirm. While your payment plan may include interest, Affirm doesn’t charge any additional fees, including late fees. Visit our Affirm page to learn more about financing your purchase through Affirm.
Cancellations & Adjustments
If you request to cancel your order before the payment has been processed, your order will be cancelled immediately. Please note, it may take several days for the change to reflect in your bank account. If the price of an item changes shortly after purchase, you may be eligible for a price adjustment. Please contact us within 30 days of your purchase to be considered for an adjustment.
How do I contact customer service?
If your shipping address differs from your billing address, please make sure that you call your credit card company to have that address authorized as an alternate shipping address. If you do not, the shipment of your order may be significantly delayed.
We provide same day shipping on all orders that are placed and verified by 4PM (EST), Monday through Thursday. Orders placed on Friday must be received and verified by 11AM (EST). Any orders placed outside these times will be shipped the next business day.
We use a variety of different shipping carriers to ensure your order arrives in a timely manner. Please note that due to inclement weather the shipping carrier may experience shipping delays, and this is unfortunately beyond our control.
Sales tax is calculated in accordance with applicable state and local laws. Where sales tax applies, the order total during checkout only reflects an estimated sales tax amount. The final sales tax charge will be displayed on your order confirmation email. Shipping charges may also be subject to tax in certain states.
If your shipping address differs from your billing address, please make sure that you call your credit card company to have that address authorized as an alternate shipping address. If you do not, the shipment of your order may be significantly delayed.
Free shipping is available on thousands of items within the continental USA.
Alaska and Hawaii
Orders are sent via USPS with 14 to 21 days delivery. Unfortunately free shipping isn’t available to these destinations. When selecting 2-day air, please allow an extra few days for your order to arrive at your intended address.
US Territories & Countries Outside The USA
At this time we do not ship internationally or to Puerto Rico, Guam and other US territories.
All orders require a signature upon delivery.
Please contact our customer service team at 1.800.221.0828.