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Western Digital My Cloud Pro Series 24TB PR4100 4-Bay NAS Server

  • mfr: WDBNFA0240KBK-NESN
  • SKU: WDBNFA0240KBK
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  • Free standard shipping

    *Orders placed before 3 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy

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Product highlights

  • 24TB capacity
  • Compatible with both Mac and PC
  • Access, edit and share your content using MyCloud.com
  • Acronis True Image delivers efficient, secure cyber protection
  • Stream HD videos through N3710 processor and 4GB of RAM
  • Hardware transcoding for streaming in the right format
  • Remote off-site backup protects critical data
  • My Cloud OS 5 features the latest security updates
  • Can be found and installed over the web quickly
  • Features integrated copy button to back up in a single move

Western Digital My Cloud Pro Series 24TB PR4100 4-Bay NAS Server

With space to keep virtually everything, the My Cloud Pro Series offers network storage to save and share project files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS. And with all photos, videos, and files organized in one place, you have what you need to streamline your project workflow.

Space To Organize Everything

With high capacity network storage, you get the space you need to back up content from all your computers in one place, on your own private network, and without monthly subscriptions. Combined with a quad-core Intel Pentium N3710 processor and 4GB of RAM, you can seamlessly stream HD videos or share content with multiple users. Keep your project files, important documents, .RAW photos, or final mixes in a single place and ready for access with the My Cloud PR4100.

Access Anywhere

Access, edit and share your content with clients and colleagues using MyCloud.com and the My Cloud mobile app anywhere you have an internet connection.

Simple to Setup, Easy to Use

The My Cloud PR4100 can be quickly found on your network and installed over the web, making the setup process simple and intuitive. And with tool-less, tray-less drive bays, you're able to easily add or replace hard drives in a matter of moments.

Robust Data Protection

The available Acronis True Image for Western Digital software delivers easy, efficient, secure cyber protection, integrating award-winning backup with an AI-based defense against ransomware and crypto-jacking attacks. The Acronis True Image for Western Digital software backs up everything from operating systems and applications to settings and individual files, with support for both PC and Mac machines.

Beautiful Streaming

Built-in hardware transcoding prepares media for streaming in the right format and quality, and with the Plex Media Server installed on your My Cloud PR4100, you can beautifully stream to any device with an internet connection.

My Cloud OS 5

My Cloud OS 5 features the latest security updates, enhanced data privacy, improved connectivity reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection.

One-Touch Copying

Using an integrated copy button, the My Cloud PR4100 can back up and preserve everything in a single move. The My Cloud PR4100 is also exFAT compatible, so you can plug in a camera or an external hard drive like the My Passport drive and automatically offload everything as soon as you're back from a shoot.

Options to Help Safeguard Your Data

Multiple RAID options help you protect your digital library however you need, while password protection and 256-bit AES volume encryption help safeguard your files from prying eyes. Along with two power ports in case of a power supply failure, the My Cloud PR4100 helps keep your data safe.

Multiple Backup Options

Help ensure your data is always protected with remote off-site backup to another My Cloud network-attached storage device or with an integrated cloud backup solution. My Cloud Pro Series also provide LAN/WAN backup options with centrally managed backup or basic file backup.

Disaster Recovery Backup

Remote off-site backup to another My Cloud NAS device will help ensure that your critical data is always protected and available in the instance that one NAS fails or is destroyed by a catastrophic event. Back up the My Cloud NAS in your office to another My Cloud NAS in your home or with an integrated cloud backup solution. It’s a safe and affordable way to protect your all-important data.

Third-Party App Support

My Cloud Pro Series NAS supports a full suite of popular applications for a personalized experience. Using apps like Plex, Dropbox, WordPress and more, you can customize your NAS for your own specific needs.

Specifications

General
Weight Not Available
Enviromental
Operating Temperature Not Available
Power
AC Input Power Not Available
Hardware
Storage Capacity 24 TB
RAM 4GB
Ports
External Ports USB 3.0

Questions

Customer Questions
No Questions

Returns

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

Western Digital My Cloud Pro Series 24TB PR4100 4-Bay NAS Server

Western Digital My Cloud Pro Series 24TB PR4100 4-Bay NAS Server SKU: WDBNFA0240KBK

Rated 4 out of 5 by from First NAS I’ve owned PR4100 Pro is a nice small sized NAS that’s quiet and easy to setup. I set it up to be a backup device for my MAC’s and created a Plex media server as well. So far I haven’t been disappointed or had any issues. The only thing I I was surprised at was the installable software like Twonky is no longer supported because Twonky is no longer around.
Date published: 2023-02-25
Rated 4 out of 5 by from Initial support lost this product a 5 star rating Received product in good condition. I let it sit for 24 hours to let it come up to temperature. Live in Ohio and it was cold out. The directions for setting the unit it up were not exactly right, but I was able to figure it out. Yes I did read the download documents available. Found them to be very beneficial. Everything went well with setup until I attempted to upgrade the firmware. It would not happen. Finally, emailed support. Got a response right away stating they needed a support file from the product. I sent it right away. I did receive a response a day later with a link to the support site with multiple documents for me to self troubleshoot the issue. Spent 3 days troubleshooting, lost my weekend, and still did not resolve the issue, even after totally resetting everything to factory. Not a happy camper. Responded to support and asked to have my case escalated. Told them I felt as if I had just bought a new car and after getting it home, found it wouldn’t start and all the dealership would do is send me links on how to troubleshoot the issue. That would not be acceptable and neither was the support I had received from WD. I got a response later that day that my case was escalated and that a team was working on the issue. A few days later, I received an actual solution to the issue. Within 30 minutes the issue was resolved. I would have rated the product 5 stars, except for the initial support I received.
Date published: 2023-01-01
Rated 1 out of 5 by from Hardware okay. Software has a long way to go Back up softwares much more complicated than home cloud previous versions and not a user friendly interface. Auto back up spotty. Information about software not advertised right
Date published: 2022-12-17
Rated 2 out of 5 by from MyCloudEX4 was not upgradable to a newer OS SO on April 15 2022 new firmware was sent. BUT all users were lost along with getting data Had to create logins a real pain and to make matters worse a drive died . I received lots of emails regarding update but they said it would work locally only. No mention of having to recreate users etc.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Unit If setup and overall operational simplicity is what you are after, then the My Cloud Pro Series PR4100 is for you. It works like a dream and updates automatically. I am extremely pleased with the purchase.
Date published: 2022-03-23
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