Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera with 16-50mm Lens (Black)
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The Sony Alpha ZV-E10 features a 24.2-megapixel (approx. effective) APS-C Exmor CMOS sensor and BIONZ X image processing engine to produce high-quality images with high sensitivity, detailed texture depiction, and beautiful natural bokeh. The ZV-E10 also includes the acclaimed vlogging-specific features favored in the popular ZV-1 digital camera, including; Background Defocus, Product Showcase Setting, and Face Priority AE along with Sony’s highly acclaimed autofocus. Take your vlogging to the next level with the ZV-E10.
Find a Lens to Match Your Style
Professional-looking vlogs are easy with the interchangeable lens ZV-E10 camera. Thanks to Sony's extensive range of E-mount lenses, you have a wide variety to capture the world however you choose to see it. Incorporate background scenery into your script with a wide-angle lens, or make the subject grab the viewer's attention by using a wide aperture lens with an artfully blurred background. Move in closer, with a macro lens or pull in distant scenes with a telephoto lens. Choose how you see the world and pick the lens that matches your style.
Large-Format Image Sensor
This camera takes impressive images all thanks to the large 24.2 MP APS-C Exmor image sensor. Compared to other cameras, the image sensor of the ZV-E10 is more than ten times bigger than a smartphone sensor and three times bigger than a premium 1-inch sensor found in most compact cameras. Thanks to that the ZV-E10 can maximize the amount of light collected and produce 4K movies with high-quality images and much less noise.
Instant Easy Access to Controls
Sony has designed this camera to give you access to the controls you need with no fuss. The movie button is right on top for easy access and there is a zoom lever close by. The mode button lets you easily switch between Still, Movie, and S&Q to access a variety of modes.
Ideal for Selfies and Vlogs
Lightweight and compact at just 12.8 ounces this camera is ready to hit the road when you are. It features a side-opening vari-angle LCD screen that is perfect for framing selfies no matter your position. The ergonomic grip provides a secure and safe hold.
4K Video Recording with Oversampling
The ZV-E10 delivers extremely detailed and crisp 4K from direct pixel readout and no pixel binning. Using the full width of the 24.2MP sensor means it oversamples roughly the equivalent of 6K, approximately 2.4 times the actual resolution needed to produce its highly detailed 4K video.
Real-Time AutoFocus and Eye Auto Focus
The ZV-E10 is packed with a variety of tools to keep you or your subject in focus at all times. Real-time AutoFocus Tracking is intuitive to use and is powered by AI on the ZV-E10. Touch the monitor to indicate where you want to focus and Real-time AutoFocus will take it from there. With Hybrid-Autofocus you can capture fast-moving subjects with ease and no blur thanks to wide coverage from 425 phase-detection points covering around 84% of the sensor's image area. The camera's Eye AF feature uses sophisticated algorithms to detect, recognize and track a subject's eyes quickly and accurately, keeping a tight focus on a person's eyes.
Background Defocus
Background Defocus feature lets you simply press a single button to turn background blurring (bokeh) on and off. The button switches between the attached lens’s maximum aperture for a blurred, bokeh-rich background and either f/8 or f/11 (depending on lens) for a clearly focused one. No need for complicated settings here.
Protection from Recording Failures
The ZV-E10 tells you at-a-glance if you’re recording or not. A tally (recording) lamp on the front of the camera lights up in red and the LCD monitor displays a bold red frame, letting you and your subject know when recording is in progress.
Focus
| Focus Points | Phase Detection: 425 Contrast Detection: 425 |
Imaging
| Sensor Resolution | 24.2 Megapixels |
| Lens Mount | Sony E-Mount |
| Maximum Resolution | 25.0 Megapixels |
| Bit Depth | 14 |
| Sensor Type | CMOS |
| Camera Format | 23.5 x 15.6 mm |
| Sensor Size | APS-C |
| Megapixels | 24.20 |
Exposure Control
| Shutter Speed | Mechanical Shutter: 1/4000 to 30 Second Bulb Mode: 1/4000 to 1/4 Second in Movie Mode |
| ISO Sensitivity | Auto 100 to 32000 |
| Exposure Compensation | -5 to +5 EV (1/3, 1/2 EV Steps) |
| Metering Range | -2 to 20 EV |
| Interval Recording | Yes |
| Self Timer | 2/5/10-Second Delay |
| Metering Method | Center-Weighted Average Multi-Zone Spot |
| Exposure Modes | Aperture Priority Auto Manual Program Shutter Priority |
| Continuous Shooting | Up to 11 fps at 24.2 MP for up to 116 Frames (JPEG) / 46 Frames (Raw) |
Video
| Recording Limit | Unlimited for UHD 4K (3840 x 2160) at 29.97p |
| Video Resolution | Ultra HD 4K |
| Live Streaming | Yes |
| Recording Modes | UHD 4K (3840 x 2160) at 24.00p/25p/29.97p Full HD (1920 x 1080) at 23.976p/25p/29.97p/50p/59.94p/100p/119.88p |
Flash
| Flash Sync Speed | 1/160 Second |
| Flash Compensation | -3 to +3 EV (1/3 EV Steps) |
| Flash Modes | Auto, Fill Flash, Off, Rear Sync, Slow Sync |
| Dedicated Flash System | TTL |
Interface
| Wireless | Yes |
| Memory Card Slot | Yes |
Physical
| Camera Series | Alpha Series |
| Battery | 1 x NP-FW50 Rechargeable Lithium-Ion, 7.2 VDC, 1080 mAh (Approx. 440 Shots) |
| Camera Model | Sony ZV-E10 |
| Color | Black |
Monitor
| Monitor Size | 3.0 inch |
Miscellaneous
| Lens Included | Body Only |
- RAW
- RAW & JPEG
- JPEG (Extra fine / Fine / Standard)
- 30p (60 Mbps / 100 Mbps)
- 24p (60 Mbps / 100 Mbps)
- 25p (60 Mbps / 100 Mbps)
- 120p (60 Mbps / 100 Mbps)
- 60p (25 Mbps / 50 Mbps)
- 30p (16 Mbps / 50 Mbps)
- 24p (50 Mbps)
- 100p (60 Mbps / 100 Mbps)
- 50p (25 Mbps / 50 Mbps)
- 25p (16 Mbps / 50 Mbps)
- NTSC mode: 1fps, 2fps, 4fps, 8fps, 15fps, 30fps, 60fps, 120fps / PAL mode: 1fps, 2fps, 3fps, 6fps, 12fps, 25fps, 50fps, 100fps
- Memory Stick PRO Duo
- Memory Stick PRO-HG Duo
- Memory Stick Micro (M2)
- SD memory card
- SDHC memory card (UHS-I compliant)
- SDXC memory card (UHS-I compliant)
- microSD memory card
- microSDHC memory card
- microSDXC memory card
- Multi slot for Memory Stick Duo/SD memory card
- Long exposure NR: On/Off, available at shutter speeds longer than 1s
- High ISO NR: Normal / Low / Off
- Predictive control
- Focus lock
- AF Transition Speed (Movie)
- AF Subj. Shift Sensitivity (Movie)
- AF illuminator: -
- AF micro adjustment: Yes, (Sold separately) with LA-EA2 or LA-EA4
- Multi-segment
- Center-weighted
- Spot
- Entire Screen Avg.
- Highlight
- AUTO (iAuto / Superior Auto)
- Programmed AE (P)
- Aperture priority (A)
- Shutter-speed priority (S)
- Manual (M)
- Movie (iAuto, Programmed AE (P) / Aperture priority (A) / Shutter-speed priority (S) / Manual (M))
- Slow & Quick Motion (Programmed AE (P) / Aperture priority (A) / Shutter-speed priority (S) / Manual (M))
- Sweep Panorama
- Scene Selection
- Portrait
- Sports Action
- Macro
- Landscape
- Sunset
- Night Scene
- Hand-held Twilight
- Night Portrait
- Anti Motion Blur
- Single Shooting
- Continuous shooting (Hi+/Hi/Mid/Lo selectable)
- Self-timer
- Self-timer (Cont.)
- Bracket: Single
- Bracket: Cont.
- White Balance bracket
- DRO bracket
- JPEG Extra fine L: 99 frames
- JPEG Fine L: 116 frames
- JPEG Standard L: 137 frames
- RAW: 46 frames
- RAW & JPG: 45 frames
- Single (with or without shooting information Y RGB histogram & highlight / shadow warning)
- Index view
- Enlarged display mode (L: 18.8x, M: 13.3x, S: 9.4x, Panorama (Standard): 25.6x, Panorama (Wide): 38.8x)
- Auto Review
- Image orientation
- Slideshow
- Panorama scrolling
- Folder selection (Date / Still / XAVC S HD / XAVC S 4K)
- Protect
- Rating
- Display as Group
- View on Smartphone
- Remote control via Smartphone
- PC Remote
- BRAVIA Sync (Control for HDMI)
- PhotoTV HD
- 1280 x 720 (30p)
- 1280 x 720 (25p)
Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera (Body Only, White)
General
| Camera type | Interchangeable lens digital camera |
| Lens mount | E-mount |
Image Sensor
| Type | APS-C type (23.5 x 15.6 mm), Exmor CMOS sensor |
| Number of pixels (effective) | Approx. 24.2 megapixels |
| Number of pixels (total) | Approx. 25.0 megapixels |
| Image sensor aspect ratio | 3:02 |
| Color filter | R, G, B primary color |
| Anti-Dust function | - |
Recording System (Still Image)
| Recording format | JPEG (DCF Ver. 2.0, Exif Ver.2.32, MPF Baseline compliant), RAW (Sony ARW 2.3 format) |
| Image size (pixels) [3 | 2]: L: 6000 x 4000 (24 M), M: 4240 x 2832 (12 M), S: 3008 x 2000 (6.0 M) |
| Image size (pixels) [4 | 3]: L: 5328 x 4000 (21 M), M: 3776 x 2832 (11 M), S: 2656 x 2000 (5.3 M) |
| Image size (pixels) [16 | 9]: L: 6000 x 3376 (20 M), M: 4240 x 2400 (10 M), S: 3008 x 1688 (5.1 M) |
| Image size (pixels) [1 | 1]: L: 4000 x 4000 (16 M), M: 2832 x 2832 (8.0 M), S: 2000 x 2000 (4.0 M) |
| Image size (pixels) [Sweep Panorama] | Wide: horizontal 12 416 x 1 856 (23 M), vertical 5 536 x 2 160 (12 M), Standard: horizontal 8 192 x 1 856 (15 M), vertical 3 872 x 2 160 (8.4 M) |
| Image quality modes | |
| 14bit RAW | Yes |
| Picture Effect | 13 types: Toy Camera (Normal / Cool / Warm / Green / Magenta), Pop Color, Posterization (Color, B/W), Retro Photo, Soft High-key, Partial Color (R/G/B/Y), High Contrast Monochrome, Rich-tone Monochrome, Soft Focus, HDR Painting, Miniature, Watercolor, Illustration |
| Creative Style | Standard, Vivid, Portrait, Landscape, Sunset, Black & White, Sepia |
| Creative Look | - |
| Picture Profile | Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset |
| Dynamic Range functions | Off, Dynamic Range Optimizer, Auto High Dynamic Range |
| Color space | sRGB standard (with sYCC gamut) and Adobe RGB standard compatible with TRILUMINOS Color |
Recording System (Movie)
| Recording format | XAVC S |
| Video compression | XAVC S: MPEG-4 AVC/H.264 |
| Audio recording format | XAVC S: LPCM 2ch |
| Picture Effect | 7 types: Toy Camera (Normal / Cool / Warm / Green / Magenta), Pop Color, Posterization (Color, B/W), Retro Photo, Soft High-key, Partial Color (R/G/B/Y), High Contrast Monochrome |
| Creative Style | Standard, Vivid, Portrait, Landscape, Sunset, Black & White, Sepia |
| Creative Look | - |
| Picture Profile | Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset |
| Color space | xvYCC standard (x.v.Color when connected via HDMI cable) compatible with TRILUMINOS Color |
Movie Recording System (XAVC S 4K)
| 3840 x 2160 (4 | 2:0, 8bit, NTSC) (Approx.) |
| 3840 x 2160 (4 | 2:0, 8bit, PAL) (Approx.) |
Movie Recording System (XAVC S HD)
| 1920 x 1080 (4 | 2:0, 8bit, NTSC) (Approx.) |
| 1920 x 1080 (4 | 2:0, 8bit, PAL) (Approx.) |
Slow and Quick Motion (S&Q)
| Image frame rate |
Movie Function
| Audio Level Display | Yes |
| Audio Rec Level | Yes |
| PAL/NTSC Selector | Yes |
| Proxy Recording | Yes (1280 x 720 (Approx. 9 Mbps)) |
| TC/UB | Yes |
| Auto Slow Shutter | Yes |
| Gamma Disp. Assist | Yes |
| RAW Output | - |
Recording System
| Media | |
| Memory card slot | |
| Recording mode on 2 memory cards | : - |
| File system | : FAT12, 16, 32, exFAT |
| Noise reduction |
White Balance
| Modes | Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Flash / Underwater / Color Temperature (2500 to 9900 K) & color filter / Custom |
| Shutter AWB Lock | : - |
Focus System
| Type | Fast Hybrid AF (phase-detection AF / contrast-detection AF) |
| Focus sensor | Exmor CMOS sensor |
| Focus point | 425 points (phase-detection AF) / 425 points (contrast-detection AF) |
| Sensitivity range | EV-3 to EV20 (ISO100 equivalent with F2.0 lens attached) |
| AF mode | AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus |
| Focus area | Wide / Zone / Center / Flexible Spot / Expanded Flexible Spot / Tracking |
| Eye-start AF | - |
| Eye AF | [Still images] Human (Right/Left Eye Select) / Animal, [Movie] Human (Right/Left Eye Select) |
| Other features |
Exposure Control
| Metering type | 1200-zone evaluative metering |
| Metering sensor | Exmor CMOS sensor |
| Metering sensitivity | EV-2 to EV20 (ISO100 equivalent with F2.0 lens attached) |
| Modes | |
| Exposure modes | |
| Scene Selection | |
| Exposure compensation | +/- 5.0EV (1/3 EV, 1/2 EV steps selectable) |
| Bracketing | Bracket: Cont., Bracket: Single, 3/5 frames selectable. (Ambient light, Flash light) |
| AE Lock | Yes |
| ISO sensitivity (Recommended Exposure Index) | Still images: ISO 100-32000 (ISO numbers up from ISO 50 to ISO 51200 can be set as expanded ISO range.), AUTO (ISO 100-6400, selectable lower limit and upper limit), Movies: ISO 100-32000 equivalent, AUTO (ISO 100-6400, selectable lower limit and upper limit) |
| Anti-flicker Shoot. | - |
LCD Screen
| Type | 7.5 cm (3.0-type) type TFT |
| Touch panel | Yes (Touch focus / Touch tracking / Touch shutter) |
| Number of dots (total) | 921 600 dots |
| Brightness control | Manual (5 steps between -2 and +2), Sunny Weather mode |
| Display function | Histogram, Real-time image-adjustment display, Digital level gauge, Grid line, Focus check, Peaking MF, Zebra, Movie marker, Emphasezed display during REC |
| Adjustable angle | Opening Angle: Approx. 176 °., Rotation Angle: Approx. 270 °. |
| Focus Check | Yes, Focus Magnifier (5.9x / 11.7x) |
Face Detection
| Modes | Face/Eye Priority in AF, Face Priority in Multi Metering, Regist. Faces Priority |
Other Features
| Interval recording | Yes |
| Self-portrait Self-timer | Yes |
| Product Showcase Set | Yes |
| Background Defocus | Yes |
| Bright Monitoring | Yes |
| Save/Import Settings | Yes |
Clear Image Zoom
| Still images | Approx. 2x |
| Movies | Approx. 1.5x (4K), Approx. 2x (HD) |
Digital zoom
| Smart zoom (Still images) | M: Approx. 1.4x, S: Approx. 2x |
| Digital zoom (Still images) | L: Approx. 4x, M: Approx. 5.7x, S: Approx. 8x |
| Digital zoom (Movie) | : Approx. 4x |
Shutter
| Type | Electronically-controlled, vertical-traverse, focal-plane type |
| Shutter Type | Mechanical shutter / Electronic shutter |
| Shutter speed | Still images: 1/4000 to 30 s, Bulb, Movies: 1/4000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode) |
| Flash sync. speed *1 | 1/160 s |
| Electronic Front Shutter Curtain | Yes (ON/OFF) |
| Silent Shooting | Yes (ON/OFF) |
SteadyShot INSIDE (Image Stabilization)
| Type | [Still images] Image stabilization supported on lens, [Movie] Image stabilization supported on lens (Standard Mode) / Electronic (Active Mode) |
| Compensation effect (Still images) | - |
| Mode | [Still images] On / Off, [Movie] Active / Standard / Off |
Flash
| Type | - |
| Guide No. | - |
| Flash coverage | - |
| Control | Pre-flash TTL |
| Flash compensation | +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps) |
| Flash modes | Flash off |
| Autoflash | |
| Fill-flash | |
| Slow Sync. | |
| Rear Sync. | |
| Wireless control *2 | |
| Hi-speed sync *2 | |
| Recycling time | - |
| External flash | Sony α System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe |
| FE level lock | Yes |
| Wireless control | Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. / Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.) |
Drive
| Drive modes | |
| Self-timer | 10 s delay / 5 s delay / 2 s delay / Continuous self-time / Bracketing self-timer |
| Speed (approx., max.) *3 | Continuous shooting: Hi+: 11 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps |
| No. of frame recordable* (approx.) *3 |
Playback
| Modes | |
| Photo Capture | Yes |
Interface
| PC interface | Mass-storage / MTP |
| Multi / Micro USB Terminal *4 | - |
| USB Type-C® Terminal | Yes (SuperSpeed USB 5 Gbps (USB 3.2) compatible) |
| NFC | - |
| Sync. Terminal | - |
| Wireless LAN(built-in) | Yes (Wi-Fi Compatible, IEEE 802.11b/g/n (2.4 GHz band)) *5 |
| Bluetooth | Yes (Bluetooth Standard Ver. 4.1 (2.4 GHz band)) |
| HDMI connector | HDMI micro connector (Type-D) |
| 3840 x 2160 (30p / 25p / 24p) / 1920 x 1080 (60p / 50p / 24p) / 1920 x 1080 (60i / 50i), YCbCr 4 | 2:2 8bit / RGB 8bit |
| 4K movie output/4K still image PB | |
| Multi Interface Shoe *6 | Yes (with Digital Audio Interface) |
| Mic Terminal | Yes (3.5 mm Stereo minijack) |
| Headphone Terminal | Yes (3.5 mm Stereo minijack) |
| Wired | - |
| Remote Control (Wireless) | Yes (Bluetooth remote control) |
| Vertical Grip Connector | - |
| LAN terminal | - |
| Functions |
USB Streaming
| Video data format | MJPEG |
| Video resolution | |
| Audio data format | LPCM 2ch (16bit 48 kHz) |
Audio
| Microphone | Built-in, stereo |
| Speaker | Built-in,monaural |
| Compatible standards | Exif Print, Print Image Matching III, DPOF setting |
Lens Compensation
| Peripheral Shading, Chromatic Aberration, Distortion |
Custom Function
| Custom key settings | Yes |
| My Menu | Yes |
| Programmable Setting | Yes (Body 1 sets /memory card 4 sets) |
Power
| Battery | One rechargeable battery pack NP-FW50 |
| Still images *7 | Approx. 440 shots (LCD monitor) (CIPA standard) |
| Movies (actual recording) *8 | Approx. 80 min (LCD monitor) (CIPA standard) |
| Movies (continuous recording) | Approx. 125 min (LCD monitor) (CIPA standard) |
| Internal battery charge | Yes |
| USB power supply | Yes |
| External power (AC Adaptor) | AC Adaptor AC-PW20 (sold separately) |
Power Consumption
| With LCD screen | Still images: Approx. 2.0 W (with E PZ 16-50 mm F3.5-5.6 OSS lens attached), Movies: Approx. 3.5 W (with E PZ 16-50 mm F3.5-5.6 OSS lens attached) |
Weight
| With battery and memory card included | Approx. 12.1 oz |
| Body only | Approx. 10.6 oz |
Dimensions
| Dimensions (Inches - W x H x D) | Approx. 4 5/8 x 2 5/8 x 1 13/16 inches (FROM GRIP TO MONITOR) |
Operating Temperature
| Operating temperature | 0 - 40 degree-C / 32 - 104 degree-F |
Supplied Accessory
| Rechargeable Battery NP-FW50 | |
| AC Adaptor | |
| Shoulder strap | |
| USB-A to USB-C cable (USB 2.0) | |
| Wind Screen | |
| Wind Screen Adaptor | |
| Body cap |
Sony 16-50mm f/3.5-5.6 OSS Alpha E-Mount Retractable Zoom Lens
| Mount | Sony E-mount |
| Format | APS-C |
| Focal length | 5/8-2 |
| 35mm equivalent focal length | 15/16 - 2-15/16 |
| Lens groups/elements | 8/9 |
| Angle of view | 83-32 degrees |
| Maximum aperture | 3.5-5.6 |
| Minimum aperture | 22-36 |
| Focal length (35mm equivalent) | 16-50mm (35mm) 24-75mm (APS-C) |
| Filter diameter | 40.5mm |
| Lens groups-elements | 8 groups, 9 elements |
| Minimum focus distance | 9.8 0.25m |
| Aperture blade | 7 blades (Circular aperture) |
| Aspheric elements | 4 aspheric elements |
| Direct manual focus | Yes |
| Distance encoder | Yes |
| Internal motor | Yes (Stepping motor) |
| Lens weight | 4.1 oz (116g) |
| Maximum magnification | 0.215x |
| Focus system | Power Zoom |
| Dimensions (Approx.) | 2 5/8 × 1 3/16 (64.7 × 29.9mm) |
| Weight (Approx.) | 4.1 oz (116g) |
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.



