Canon CR-N400 4K 12G-SDI NDI PTZ Camera with 20x Optical Zoom (Titanium White)
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Product highlights
In the box
In the box
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Free standard shipping
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Free Local Pickup
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Canon's CR-N400 PTZ camera produces outstanding image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.
The CR-N400 PTZ camera produces incredible 4K and HD image quality with the combination of a 1/2.3" CMOS sensor and the DIGIC DV 7 image processor. This camera incorporates a Canon 4K lens that exhibits a 20x optical zoom ratio that maintains a high level of precision throughout the zoom range. The CR-N400 can also provide 40x Advanced Zoom when in Full HD. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N400.
The CR-N400 PTZ camera supports multiple professional interfaces, including single cable PoE++ connectivity, which allows you to use NDI® HX2 to stream audio and video, control (IP), tally, and power over a single cable. The camera supports other protocols, such as SRT, RTSP/RTP, as well as RTMP/RTMPS to stream to social sites such as Facebook Live and YouTube. Even better, the CR-N400 can be controlled remotely by IP, Serial, or IR. The camera supports multiple control standards, including Canon's XC protocol as well as Standard Protocol (serial and IP) for easy connectivity to a wide range of compatible 3rd party hardware controllers.
Camera
| Color | Titanium White |
| Image Sensor | 1/2.3-inch CMOS (single board) |
| Total Pixels | Approx. 21.14 MP |
| Effective Pixels | 3840 x 2160 ~8.29 MP (29.97/25/23.98 Hz), 3744 x 2104 ~7.88 MP (59.94/50 Hz) |
| Lens | f=3.67 – 73.4 mm, F/1.8 – 2.8, 20x optical zoom, 8-bladed iris diaphragm |
| 35mm Equivalent Focal Length | Approx. 30mm (W) – 616 mm (T) @59.94/50 Hz; Approx. 29.3mm (W) – 601 mm (T) @29.97/25/23.98 Hz |
| Zoom | Optical: 20x, Digital: 20x, Advanced Full HD Zoom: 40x |
| Lens Configuration | 10 groups of 12 lenses (2 aspherical) |
| Minimum Focusing Distance | 1 cm at wide end, 60 cm across zoom range |
| Angle of View | Horizontal: 63.3° (W) – 3.5° (T), Vertical: 38.9° (W) – 2.0° (T) @59.94/50 Hz; Horizontal: 65.6° (W) – 3.6° (T), Vertical: 39.8° (W) – 2.0° (T) @29.97/25/23.98 Hz |
| Shutter Speed | 1/3 – 1/2000 sec |
| Iris | Manual/Automatic aperture |
| Gain | 0.0 dB – 36.0 dB |
| ND Filter | Built-in (motor operated) |
| White Balance | AUTO, Set A/B, Presets (5600K/3200K), Custom 2000K–15000K, Manual |
| Focus | Manual, Continuous AF, Face/Eye Detection, Hybrid AF, Contrast AF |
| Gamma | BT.709 Wide DR, BT.709 Standard, Canon Log 3, Canon 709, HDR (PQ/HLG) |
| Image Stabilizer | Optical |
| Min. Subject Illumination | 1.3–3 lux depending on frame rate and shutter |
| Pan & Tilt | Pan: ±170°, Tilt: -30° to +90°, Speed 0.1–100°/sec (up to 200°/180° with presets) |
Video Output Format
| 3G-SDI | 1920x1080 59.94P/59.94i/50P/50i/29.97P/25P/23.98P 4:2:2 10bit; 1280x720 59.94p/50P 4:2:2 10bit |
| 12G-SDI | 3840x2160 59.94P/50P/29.97P/25P/23.98P 4:2:2 10bit; 1920x1080 same; 1280x720 same; 720x576 50i; 720x480 59.94i |
| HDMI | 3840x2160 / 1920x1080 / 1280x720 / 720x576 / 720x480 (4:2:2 10bit) |
| IP | 3840x2160 to 640x360 multiple fps (4:2:0 8bit) |
| Supported Protocols | XC, RTSP/RTP, NDI HX2, RTMP/RTMPS, Serial/IP, FreeD, SRT |
| Number of Presets | Max. 100 (including home position) |
Interface
| Communication Control | LAN, Wi-Fi, Serial, IR, USB |
| Network Terminal | LAN x1, RJ45, 1000Base-T |
| 12G/3G-SDI OUT Terminal | BNC x1 each, 0.8 Vp-p/75Ω |
| GEN-LOCK Terminal | BNC x1, 1.0 Vp-p/75Ω |
| Time Code Terminal | BNC x1, 1.3 Vp-p/50Ω |
| HDMI OUT Terminal | HDMI x1 |
| RS-422 Terminal | RJ45 x1 |
| Audio Input 1 / 2 Terminals | 3-pin jack, balanced |
| Sensitivity (MIC/LINE) | MIC: -60 dBu/-72 dBV, LINE: +4 dBu/-12 dBV |
| Supply Voltage | MIC: 48V DC, LINE: 2.4V DC |
| Media Slot | SD Card x1 (future expansion, recording unavailable) |
Other
| Operating Environment | 0°C – 40°C, Humidity 10% – 90% (no condensation) |
| Storage Environment | 0°C – 40°C, Humidity 10% – 90% (no condensation) |
| Power Supply | PoE++ via LAN, External 12 V DC |
| Power Consumption | PoE++: 34.4 W max, DC Input: 33.8 W max |
| Quietness | NC35 or lower |
| Dimensions (W x H x D) | 176 x 220 x 194 mm (6.93 x 8.66 x 7.64 in.) excluding protrusions |
| Weight | Approx. 3.1 kg (6.8 lb) body only |
| Supported Controllers | Hardware: RC-IP100, RC-IP1000; Software: Remote Camera Control App, Multi-Camera Control & Management App, Camera Search Tool |
Payment & Security
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Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund.Click here to read our full return policy.









