Microsoft Surface Laptop 4 AMD Ryzen 5 Surface Edition 13.5 16GB 256GB SSD Win 11 Pro (Refurbished)
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Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
The Microsoft Surface Laptop is powered by an AMD Ryzen 5 Microsoft Surface Edition processor. It comes equipped with 16GB LPDDR4x RAM and a 256GB Solid-State Drive (SSD), running on Windows 11 Pro. It comes without an optical drive. This is a restored product backed by a 90-day warranty.
Rich, Lifelike Images
The 13.5-inch PixelSense 2256 x 1504 10-point multi-touch display of the Microsoft Surface Laptop offers vibrant, rich, and lifelike images. It comes with AMD Radeon Graphics Processor.
Superior Performance
With 16GB LPDDR4x RAM and 256GB Solid-State Drive (SSD), the Microsoft Surface Laptop delivers superior performance, ensuring smooth operation even under heavy workloads.
Stay Connected
The Microsoft Surface Laptop comes with 802.11ac Wi-Fi function and keeps you connected with Bluetooth 5.0, ensuring fast and reliable connections.
Multi-Tasking Simplified
The Microsoft Surface Laptop simplifies multitasking with various ports, including a USB-C, a USB-A, Headphone jack, and Surface Connect port.
Display
| Monitor Size | 13.5 inch |
| Panel Type | LCD |
| Resolution | 2256 x 1504 |
| Touch Screen | 42190 |
Storage and Expansion
| Hard Drive | 256GB |
General
| Operating System | Windows 11 Pro |
| Weight | 2.75 lb |
Performance
| Memory | 16 GB |
| Memory Type | LPDDR4x |
| Graphics Type | Integrated |
| GPU | AMD Radeon Graphics |
Communications
| WiFi | Yes |
| Bluetooth | Yes |
| Webcam | Yes |
| NFC | No |
I/O
| Built-in Microphone | Yes |
| Ports | 4 |
| USB Type-C Ports | 1 x USB Type-C |
- 1 x USB-C
- 1 x USB-A
- Headphone jack
- Surface Connect port
Microsoft Surface Laptop 4 AMD Ryzen 5 Surface Edition 13.5 Touch 16GB 256GB Win 11 Pro
| Processor | AMD ryzen 5 Microsoft surface edition processor |
| RAM | 16GB LPDDR4x RAM |
| Solid State Drive | 256GB solid-state drive (SSD) |
| Display | 13.5-inch pixelsense 2256 x 1504 10-point multi-touch display |
| Graphics Processor | AMD Radeon |
| Camera | 720p HD f2.0 camera (front-facing) |
| Mics | Dual Far-field Studio Mics |
| Speakers | Omnisonic speakers with dolby atmos |
| Ports | |
| Ambient Light Sensor | Yes |
| Connectivity | 802.11ac wi-fi and bluetooth 5.0 |
| Battery | Yes |
| Power Supply | Yes |
| Windows System | Windows 11 pro |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
