Panasonic Lumix Full Frame Camera with Lumix S5II and S5IIX Firmware Update with Lens Bundle
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Panasonic LUMIX Full-Frame Camera Firmware Update - S5II Firmware V3.0 and S5IIX Firmware V2.0
Offering fast, accurate phase hybrid autofocus, the LUMIX S5IIX Mirrorless Camera is designed to deliver excellent performance in both photo and video. The 24.2-megapixel 35mm full-frame CMOS sensor complies with PDAF (Phase Detection Auto-Focus) with 5-axis Dual I.S. 2 image stabilization and an imaging engine that's been developed to achieve high resolution, natural description, and approximately 2x higher-speed signal procession for high bit-rate video recording. With the high dynamic range and broad colors of a 14 plus stop V-Log or V-Gamut capture, and an advanced heat dispersion mechanism for unlimited video recording and live streaming, the S5IIX is developed to meet the demands of ambitious creators with an assertive shooting style. With 5.8K Pro-Res, Pro-Res internal, RAW over HDMI, Wireless or Wired IP streaming.
Firmware Update
Listening to creators’ needs, S5II Firmware V3.0 and S5IIX Firmware V2.0 deliver efficiency in both production and post-production workflows, providing important time (and therefore cost) saving benefits. The firmware updates improve the shooting experience and enhance sharing functionality - compatibility with Adobe Camera to Cloud (Frame.io) and Proxy video recording; improved basic performance with improved real-time AF recognition system (animal eye, car, and motorcycle recognition); enhanced E.I.S. performance by adding HIGH mode in the E-stabilization (video) and a perspective distortion correction.
Perfect Fit for Ambitious Creators
The LUMIX S5IIX camera boasts a high dynamic range and broad colors of a 14 plus stop V-Log or V-Gamut capture. Its advanced heat dispersion mechanism for unlimited video recording and live streaming fulfills the demands of ambitious creators of the modern day.
24.2-Megapixel 35mm Full-Frame CMOS Sensor
The 35MM Full-Frame CMOS Sensor has Phase Detection Auto-Focus (PDAF). It is designed to offer high resolution, natural description, and about 2x higher-speed signal processing, powered by L Technology.
Speedy, Accurate Phase Hybrid Autofocus
With advanced subject detection and metering technologies, the LUMIX S5IIX lets you capture the target subject in focus even in poor lighting conditions. Once locked on the subject, the AF keeps tracking despite multiple moving objects.
Active Image Stabilization
The newly developed Active I.S. of the Panasonic LUMIXS5IIX supports stable shots when walking. This feature further enhances image stabilization while recording videos.
Excellent Video Functionality
14 plus stop V-Log or V-Gamut capture achieves a high dynamic range and broad colors, plus a REAL TIME LUT function enables in-camera photo and video color grading, with LUT6K 30p Open Gate unlimited recording.
Endless Recording
The LUMIX S5IIX features a heat dispersion mechanism that combines a small fan and a high-efficiency heat sink to offer unlimited video recording while maintaining a compact design for the camera.
Supports Close-up Photography
The wide view angle makes it convenient for indoor shoots that have limited space and a minimum focusing distance of 5.9-inch (maximum magnification 0.43x).
Panasonic Lumix S 18mm F1.8 Ultra-Wide (S-S18) Mirrorless Lens
LUMIX S 18mm F1.8 is a large-diameter prime lens compatible with all L-mount cameras for maximum versatility. It features a common size and position of control parts with the other series of F1.8 lenses (S-S85, S-S50, S-S24, and this S-S35), with a center of gravity that is almost the same, so it is easy to exchange lenses quickly with minimum balance adjustment when the camera is on a gimbal. They all feature rugged dust/splash-resistant* design and common filters can be used thanks to the same diameter. The descriptive performance of these lenses is also consistent.
The LUMIX S 18mm F1.8 is comprised of thirteen lens elements in twelve groups including three aspherical lenses, three ED (Extra-Low Dispersion) lenses, one UED (Ultra Extra-Low Dispersion) lens, and one UHR (Ultra High Refractive Index) lens. The use of three aspherical lenses realizes both high descriptive performance and beautiful bokeh, which are common advantages to the series of all F1.8 lenses. The three ED lenses effectively suppress chromatic aberration. It is suitable for versatile situations including landscapes, astrophotography, and architecture photography taking advantage of the ultra-wide angle of view. It can also be used for close-up shots thanks to the minimum focusing distance of 0.18m.
The S-S18 also excels in video recording performance with a mechanism that suppresses focus breathing, together with a micro-step aperture control for smooth exposure change for recording professional quality video.
Panasonic Lumix S 24mm f/1.8 Lens
Panasonic Lumix S 24mm f/1.8 Lens
Compatible with all L-mount cameras, the versatile LUMIX S 24mm F1.8 is a large-diameter wide lens that has a compact size and weight. It features a common size and position of control parts with the other series of F1.8 lenses, with a center of gravity that is almost the same, so it is easy to exchange lenses quickly with minimum balance adjustment when the camera is on a gimbal. Common filters can also be used thanks to the same diameter.
Lens Construction
Thanks to the configuration of the lens you will experience minimal aberrations and get superb image quality in your photos. This lens is comprised of 12 lens elements in 11 groups including 3 aspherical lenses, 3 ED lenses, and 1 UED lens. The use of three aspherical lenses realizes both high descriptive performance and beautiful bokeh, which are common advantages to the series of all F1.8 lenses.
Suitable for a Variety of Situations
The Lumix S 24mm f/1.8 Lens is ideal for many situations whether it be snapshots or landscapes. You will be able to get the most out of your photography sessions thanks to its wide-angle of view. The ED lenses and the UED lens effectively suppress chromatic aberration.
Quiet Operation
Your provided with smooth and quiet operation of the lens, to work with your cameras high speeds and precision contrast autofocus system, even when the sensor drive is working at a maximum of 240 fps. Video recording performs excellently thanks to a mechanism that suppresses focus breathing, which was fatal issue of all interchangeable lenses designed for still image photography. With the micro-step aperture control for smooth exposure change, professional-quality video can be recorded.
Panasonic LUMIX S 35mm f/1.8 (L-Mount)
LUMIX S 35mm F1.8 is a large-diameter prime lens compatible with all L-mount cameras for maximum versatility. It features a common size and position of control parts with the other series of F1.8 lenses (S-S85, S-S50, S-S24, and this S-S35), with a center of gravity that is almost the same, so it is easy to exchange lenses quickly with minimum balance adjustment when the camera is on a gimbal. They all feature a rugged dust/splash-resistant* design and common filters can be used thanks to the same diameter. The descriptive performance of these lenses is also consistent.
S-S35 is comprised of 11 lens elements in 9 groups including 3 aspherical lenses and 3 ED (Extra-Low Dispersion) lenses. The 3 aspherical lenses realize both high descriptive performance and beautiful bokeh, while the ED lenses effectively suppress chromatic aberration, making the lens suitable for landscapes, snapshots, and portraits. The minimum focusing distance of 0.24m allows it to be used for close-up shots.
The S-S35 also excels in video recording performance with a mechanism that suppresses focus breathing, together with micro-step aperture control for smooth exposure change for recording professional-quality video.
Panasonic LUMIX S Series 85mm f/1.8 Mirrorless Lens for L-Mount
The LUMIX S 85mm f/1.8 is a large-aperture medium-telephoto fixed focal length lens, compatible with all L-mount cameras for maximum versatility. It enhances portrait photography with its beautiful bokeh effect in a compact and lightweight body. Comprising of 9 elements in 8 groups, the 2 ED (Extra-low Dispersion) lenses effectively suppress both axial chromatic aberration and chromatic aberration of magnification. The LUMIX S 85mm f/1.8 provides smooth defocus gradation from the focus peak to the neighboring area of the image as well as smooth, round bokeh of point light source without vignetting. It also excels in video recording performance with a mechanism that suppresses focus breathing, which was a fatal problem of all interchangeable lenses designed for still image photography. The rugged dust/splash-resistant design withstands use under harsh conditions even at 14 degrees Fahrenheit.
Superior Maneuverability
The 85mm f/1.8 lens offers superior maneuverability along with a natural, high-quality expressive power. Create stunning portraits and much more, using the superior quality and lightweight portability you expect from LUMIX.
Picture Perfect Portraits
Uncompromising image quality, for stunning portraits and more: the 85mm focal length offers an amazing mix of field of view and background compression, while the f/1.8 aperture ensures that size and weight are optimized.
Dust, Splash, and Freeze Resistant Design
Keep shooting in the toughest conditions, thanks to the construction that resists the elements and allows you to shoot in temperatures as low as -10 degree C/14 degree F.
Ideal for Video Recording
Enjoy fast, accurate autofocus and smooth aperture changes, critical for the modern content creator. Record beautiful 4K video and stills without losing focus.
Lens Construction
The optimized lens configuration has 9 elements in 8 groups, including 2 ED lenses to minimize aberrations and ensure superb resolution.
MTF Chart
Offering outstanding sharpness and resolution from the center to the edges of the frame, this is an ideal lens for the LUMIX full-frame system, and provides creative opportunities without compromise.
Panasonic LUMIX S 50mm f/1.8 L-Mount Lens (Full-Frame Format)
The LUMIX S 50mm F1.8 is a large-diameter standard lens compatible with all L-mount cameras for maximum versatility, yet it has a compact size and weight. Ideal for a wide range of photography, from landscape to portraits and snapshots, this lens uses three aspherical lenses to achieve both high depiction performance and beautiful bokeh. An excellent choice for video, it suppresses breathing during focus and realizes smooth exposure change by micro step control of the aperture, enabling high-quality video expression. By using one ED lens, chromatic aberration is well suppressed.
This compact, lightweight, and dust, splash, and low-temperature resistant lens is easy to carry and dependable even when shooting outdoors.
The LUMIX S 50mm F1.8 is comprised of nine lens elements in eight groups including three aspherical lenses, one ED (Extra-Low Dispersion) lens, and one UHR (Ultra-High Refractive Index) lens. The use of three aspherical lenses realizes both high descriptive performance and beautiful bokeh, which are common advantages to the series of all F1.8 lenses. It is suitable for snapshots including portrait to landscape.
The ED lens effectively suppresses chromatic aberration. The LUMIX S 50mm F1.8 also excels in video recording performance with a mechanism that suppresses focus breathing, which was a fatal problem of all interchangeable lenses designed for still image photography. Together with a micro-step aperture control for smooth exposure change, professional-quality video can be recorded.
With its compact, approximately 300g of lightweight, the LUMIX S 50mm F1.8 features stunning mobility. The rugged dust/splash-resistant* design withstands use under harsh conditions even at 10 degrees below zero for high mobility. The filter diameter is 67 mm, with a 9-blade circular aperture diaphragm.
Saramonic VMIC5 Pro Camera-Mount Shotgun Microphone
The Saramonic Vmic5 Pro is an advanced super-cardioid on-camera condenser shotgun microphone that delivers a premium, full-frequency, broadcast-quality sound for a remarkable price. Packed with impressive features and flexible sonic controls, yet still sleek, lightweight, and compact. It’s ideal for advanced content creators, filmmakers, journalists, and vloggers looking for a versatile shotgun that can give their productions the best possible sound. It features a super-cardioid polar pattern that provides focused directionality and excellent off-axis rejection of audio from sides and rear with a full-sized interference tube. Making the Vmic5 Pro capable of reproducing the wider frequency response of a professional XLR shotgun, but with 3.5mm output and a much smaller, lightweight form factor.
High-Quality Sound with Advanced Controls
The Vmic5 Pro features a powerful array of audio controls to tailor the mic’s sound and performance to get an optimum recording. A 3-stage gain control with +20dB boost for ultra-clean gain on cameras with noisy preamps, 0dB for high-quality preamps, and -10dB pad for cleanly capturing loud sounds without distortion. Selectable 75Hz and 150Hz high-pass filters to eliminate low-frequency noise that can ruin a recording. And a +5dB high-frequency boost to compensate for frequencies lost when using the included furry windscreen. It also features a handy auto power function, turning the Vmic5 Pro on when you power up your camera and off when you power down, automatically.
Run-and-Gun Ready, with Premium Full-Frequency Sound
This lightweight and compact microphone feature a full-sized 5 x 0.9-inch interference tube, making it capable of the wider frequency response, detailed sound, and off-axis rejection of a pro XLR shotgun, but in a mini-shotgun form-factor. An ideal choice for DSLR, Mirrorless, and Video Cameras shooters who need the sound and performance of a real shotgun mic but need a mic small enough for run-and-gun action. Built with durable ABS construction, the Vmic5 Pro is rugged enough to survive the demanding world of video production, and still fit in your camera bag.
Headphone Monitoring, Intelligent Connectivity, and Power for Days
The Vmic5 Pro features a 3.5mm headphone output to monitor your sound, a vital feature if your camera lacks a headphone out. It features a side-mounted 3.5mm microphone output with a short, coiled cable to connect to cameras, mixers, and recorders. Because the cable is removable, it also allows users to use any 3.5mm TRS output cable or adapter in its place. The Vmic5 Pro also features an internal 2000mAh lithium-ion battery with up-to 120-hours of runtime and can even be powered externally, via its USB-C (DC 5V/1A) charging connector.
Ready for Action, Anywhere You Need It
Whether you are filming indoors, or outdoors, the Vmic5 Pro is ready to film anywhere, anytime. Both a foam windscreen and a furry windshield are included. Allowing you to film with confidence wherever the action is, without the need to purchase additional wind protection. An advanced integrated shock mount isolates it from unwanted vibration noise when in motion and includes a camera-shoe mount with metal 1/4 inch-20 thread, allowing you to easily mount it to cameras, boom poles, stands, camera cages, and tripods with ease
Koah Weatherproof Hard Case with Customizable Foam (18 x 14 x 7 Inch)
The Weatherproof Hard Case with Customizable Foam by Koah is perfect for storage and transport of action cameras, camera bodies, lenses, or ammunition. Constructed with high-quality polypropylene, this injection molded hard shelled case complies with the high protection standards. The fully customizable foam keeps your valuables protected from the shocks and bumps on the road.
Durable and Functional Construction
The reinforced stainless steel provides the added strength and extra security while the solid construction ensures durable use. The high-quality pressure valve releases built-in air pressure while keeping water molecules out. Smarter and easier to open, this hard case features an easy to open with a light pull in just seconds thanks to its latches design and is also easy to go with the included portable handle design.
Hard Case Dimensions
- Exterior: 18 x 14 x 7 in
- Interior: 16.75 x 11.18 x 6.1 in
Kingston Canvas React Plus V60 UHS-II 128GB SD Memory Card with 280MB Per Second Read Speed
StatGear BOOMR Bungee Camera Strap (Red Logo)
Inspired by the popular bungee cord rifle slings used in the military, StatGear designed the patent-pending StatGear BOOMR Bungee Camera Strap to be the most comfortable camera strap/sling on the market! The Bungee cords are extremely strong and durable and incorporated into the design of BOOMR to act as shock absorbers which significantly decrease the weight load of carrying a camera around your neck or shoulders.
Focus
| Focus Points | Photo, Video Contrast Detection, Phase Detection: 779 |
Imaging
| Sensor Resolution | 24.2 Megapixels |
| Image Stabilization | Yes |
| Sensor Type | CMOS |
| Camera Format | Full Frame |
| Megapixels | 24.20 |
Exposure Control
| Shutter Speed | Still image: Bulb (Max. 30 minutes), 1/8,000 - 60 Electronic front curtain shutter: Bulb (Max. 30 minutes), 1/2,000 - 60 Electronic shutter: Bulb (Max. 60 sec), 1/8,000 - 60 Motion picture: 1/16,000 - 1/25 Creative Video M mode / MF mode: 1/16,000 - 1/2 |
| ISO Sensitivity | [Normal] Auto / 50* / 100-51200 / 102400* / 204800* (1/3 or 1 EV step) *Extended ISO [V-Log] Auto / 320* / 640-51200 (1/3 or 1 EV step) *Extended ISO [HLG] Auto / 400-51200 / 102400* / 204800* (1/3 or 1 EV step) *Extended ISO |
| Exposure Compensation | 1/3 EV step ±5EV (±3EV for motion picture) |
| Metering Range | EV0-18 (F2.0 lens, ISO100 equivalent) |
| Self Timer | 10sec, 3 images / 2sec / 10sec / Custom Time |
| Metering Method | Light metering system: 1,728-zone multi-pattern sensing system Light metering mode: Multiple / Center Weighted / Spot / Highlight Weighted |
| Exposure Modes | Program AE (P) / Aperture Priority AE (A) / Shutter Priority AE (S) / Manual Exposure (M) / Creative Video (P/A/S/M)* / Slow&Quick / Custom 1, 2, 3 / Intelligent Auto *The same exposure operations as P/A/S/M mode is available. |
Video
| Live Streaming | Wireless IP streaming, USB tethering to smartphones, Wired IP streaming |
Viewfinder
| Viewfinder Eye Point | Approx. 21 mm at infinity; -1.0 m-1 / -4.0 - +2.0 (dpt) |
| Viewfinder Magnification | Approx. 0.78x with 50 mm lens at infinity; -1.0 m-1, when the aspect ratio is set to 3:2 |
| Viewfinder Size | Approx. 3.68 million dots |
Flash
| Flash Sync Speed | Less than 1/250 second *The guide number decreases at 1/250 second. Only when set to M mode or S mode. |
| Flash Compensation | 1/3EV step ±3EV |
| Flash Modes | Auto* / Auto/Red-eye Reduction* / Forced On / Forced On/Red-eye Reduction / Slow Sync. / Slow Sync./Red-eye Reduction / Forced Off *For iA only. |
| Dedicated Flash System | TTL |
Interface
| Memory Card Slot | SD |
Physical
| Camera Series | Panasonic LUMIX |
| Battery | Li-ion Battery Pack (7.2V, 2200mAh, 16Wh) (bundled) USB power supply, USB power charging, USB power delivery |
| Camera Model | Panasonic LUMIX DC-S5M2X |
| Configuration | Bundle 1 |
| Mount Type | Thread Mount |
Monitor
| Monitor Size | 3.0-inch |
- Exterior: 18 x 14 x 7 in
- Interior: 16.75 x 11.18 x 6.1 in
- High density memory foam, covered by 1 inch polypropylene,
- Anodized rubber carabiner and D ring
Panasonic LUMIX Full-Frame Camera Firmware Update - S5II Firmware V3.0 and S5IIX Firmware V2.0
Panasonic Lumix S5 IIX 24.2MP Full Frame Mirrorless Camera with Phase Hybrid AF
Panasonic Lumix S 18mm F1.8 Ultra-Wide (S-S18) Mirrorless Lens
Panasonic Lumix S 18mm F1.8 Ultra-Wide (S-S18) Mirrorless Lens
| Aperture Type | 9 diaphragm blades / Circular aperture diaphragm |
| Maximum Aperture | F1.8 |
| Minimum Aperture | F16 |
| Closest Focusing Distance | 0.18m/0.59ft |
| Maximum Magnification | 0.20x |
| Diagonal Angle of View | 100° |
| Dust and Splash Resistant | Yes* |
| Recommended Operating Temperature | -10℃ to 40℃ (14℉ to 104℉) |
| Filter Size | φ67mm |
| Max. Diameter | φ73.6mm / 2.90inch |
| Overall Length | Approx. 82.0mm / 3.23inch (from the tip of the lens to the base side of the lens mount) |
| Weight | Approx. 340g / 0.75lb (excluding lens cap, lens rear cap and lens hood) |
Panasonic Lumix S 24mm f/1.8 Lens
| Lens Construction | 12 elements in 11 groups (3 aspherical lenses, 1 UED lens, 3 ED lens) |
| Mount | L-Mount |
| Optical Image Stabilizer | No |
| Focal Length | f=24mm |
| Aperture Type | 9 diaphragm blades / Circular aperture diaphragm |
| Maximum Aperture | F1.8 |
| Minimum Aperture | F16 |
| Closest Focusing Distance | 0.24m/0.79ft |
| Maximum Magnification | 0.15x |
| Diagonal Angle of View | 84 degrees |
| Dust and Splash Resistant | Yes* |
| Recommended Operating Temperature | -10 degrees C to 40 degrees C (14 degrees F to 104 degrees F) |
| Filter Size | 67mm |
| Max. Diameter | 73.6mm / 2.90 inch |
| Overall Length | Approx. 82.0mm / 3.23inch (from the tip of the lens to the base side of the lens mount) |
| Weight | Approx. 310g / 0.68lb (excluding lens cap, lens rear cap and lens hood) |
| Standard Accessories | Lens cap, Lens rear cap, Lens hood |
Panasonic LUMIX S 35mm f/1.8 (L-Mount)
| Lens Construction | 11 elements in 9 groups (3 aspherical lenses, 3 ED lenses) |
| Mount | L-Mount |
| Optical Image Stabilizer | No |
| Focal Length | f=35mm |
| Aperture Type | 9 diaphragm blades / Circular aperture diaphragm |
| Maximum Aperture | F1.8 |
| Minimum Aperture | F22 |
| Closest Focusing Distance | 0.24m/0.79ft |
| Maximum Magnification | 0.22x |
| Diagonal Angle of View | 63° |
| Dust and Splash Resistant | Yes* |
| Recommended Operating Temperature | -10℃ to 40℃ (14℉ to 104℉) |
| Filter Size | 67mm |
| Max. Diameter | 73.6mm / 2.90inch |
| Overall Length | Approx. 82.0mm / 3.23inch (from the tip of the lens to the base side of the lens mount) |
| Weight | Approx. 295g / 0.65lb (excluding lens cap, lens rear cap and lens hood) |
| Standard Accessories | Lens cap, Lens rear cap, Lens hood |
Panasonic LUMIX S Series 85mm f/1.8 Mirrorless Lens for L-Mount
| Focal length | 85mm |
| Aperture type | 9 diaphragm blades / Circular aperture diaphragm |
| Lens construction | 9 elements in 8 groups (2 ED lenses) |
| Mount | L-Mount |
| Maximum aperture | f/1.8 |
| Minimum aperture | f/22 |
| Closest focusing distance | 0.8m/2.62 feet |
| Maximum magnification | 0.13x |
| Diagonal angle of view | 29 degrees |
| Dust and splash resistant | Yes |
| Recommended operating temperature | -10 degree C to 40 degree C (14 degree F to 104 degree F) |
| Filter size | φ67mm |
| Max. diameter | φ73.6mm / 2.90inch |
| Overall Length Approx. | 82.0mm / 3.23inch (from the tip of the lens to the base side of the lens mount) |
| Weight (approx.) | 355g / 12.52oz (excluding lens cap, lens rear cap and lens hood) |
| Lens Construction | 9 elements in 8 groups (3 aspherical lenses, 1 ED lens, 1 UHR lens) |
| Mount | L-Mount |
| Optical Image Stabilizer | No |
| Focal Length | f=50mm |
| Aperture Type | 9 diaphragm blades / Circular aperture diaphragm |
| Maximum Aperture | F1.8 |
| Minimum Aperture | F22 |
| Closest Focusing Distance | 0.45m/1.48ft |
| Maximum Magnification | 0.14x |
| Diagonal Angle of View | 47° |
| Dust and Splash Resistant | Yes* |
| Recommended Operating Temperature | -10℃ to 40℃ (14℉ to 104℉) |
| Filter Size | φ67mm |
| Max. Diameter | φ73.6mm / 2.90inch |
| Overall Length | Approx. 82.0mm / 3.23inch (from the tip of the lens to the base side of the lens mount) |
| Weight | Approx. 300g / 0.66lb (excluding lens cap, lens rear cap and lens hood) |
| Standard Accessories | Lens cap, Lens rear cap, Lens hood |
Saramonic VMIC5 Pro Camera-Mount Shotgun Microphone
| Acoustic Principle | Condenser |
| Polar Pattern | Supercardioid |
| Frequency Response | 20Hz to 20kHz |
| Maximum SPL | 130dBu |
| Sensitivity | -14±3dB (0dB=1V/Pa @ 1KHz) |
| Signal-to-Noise Ratio | 85dB |
| Output Impedance | 200Ω |
| Gain | -10d / 0dB / 20dB |
| High-pass Filter | 0Hz / 75Hz / 150Hz |
| Maximum Output Level | 7.5dBu (@1kHz,1%THD into 1kΩ) |
| Output | Female 3.5mm TRS |
| Power Consumption | 3.7V/2000mAh (Built-in Battery) |
| Battery Life | 120-hours |
| Other Functions | High-Frequency Boost & Auto Power |
| Dimensions | 7.3 x 4.3 x 2.6″ (185 x 109 x 66mm) |
| Weight | 6.5oz (185.5g) |
Koah Weatherproof Hard Case with Customizable Foam
| Construction | High-quality polypropylene |
| Foam | Customizable |
| Design | Latches |
| Pressure relief valve | Yes |
| Shockproof | Yes |
| Waterproof | Yes |
| Dimensions | |
StatGear BOOMR Bungee Camera Strap (Red Logo)
| Color | Red |
| Materials |
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.






