Sony WH-1000XM5 Wireless Noise Canceling Headphones with Dual Processors (Smoky Pink)
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Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
Industry-Leading Noise Cancellation
From airplane noise to people’s voices, the WH-1000XM5 wireless headphones with 8 microphones for noise cancellation keep out more high and mid-frequency sounds than ever. With the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Seamless Music and Audio Notifications
Auto Play delivers music and audio notifications when you need them. Music plays at your preferred time, such as when you are putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel, and music apps and get your favorite music and relaxing soundscapes.
High-Resolution Audio with and without Wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, the industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality.
Real-Time Restoration of All Your Compressed Files
Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real-time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, it restores high range sound lost in compression.
Multi Noise Sensor Technology
With 8 total microphones, these headphones are Sony’s biggest step forward in noise-canceling technology. Ambient sound is captured even more accurately for a dramatic reduction in high-frequency noise. Thanks to the new Auto NC Optimizer, noise canceling performance is always automatically optimized based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable Noise Processing
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of Sony’s HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedented noise-canceling quality.
Newly Designed Driver
A new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low-frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is lightweight and the high rigidity dome improves sound clarity, especially in high frequency ranges.
Magnificent Sound, Engineered to Perfection
The light and rigid precision-engineered driver unit improves high-frequency sensitivity for more natural sound quality. Sony's unique technologies include a premium lead-free solder containing gold for excellent conductivity, a Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Crystal Clear Hands-Free Calling
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Sony’s noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
Microphone
| Built-In Microphone type | Stereo |
| Beamforming Support | Yes |
Wireless Connectivity
| Bluetooth Type | Bluetooth 5.2 |
| NFC | No |
| Multipoint Support | Yes |
Wired Connectivity
| Audio Connector to Earpiece | 1 x 1/8" / 3.5 mm |
Battery
| Wireless Charging | Yes |
Physical
| LED Indicator | No |
| Configuration | Core |
Headphone
| Driver Type | Dynamic |
| Earpiece Swivel | Yes |
| Wearing Style | Circum Aural |
| Magnet Type | Neodymium |
| Number of Earpieces | Dual Earpiece |
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.





