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DJI Mavic 3 Pro Drone with DJI RC Complete Kit

DJI Mavic 3 Pro 4/3 CMOS Hasselblad Camera Dual Tele Camera HD Video Transmission Drone with DJI RC
DJI Mavic 3 Pro
DJI RC
DJI RC Spare Control Sticks (Pair)
DJI Mavic 3 Intelligent Flight Battery
3 x DJI Mavic 3 Low-Noise Propellers (Pair)
DJI 65W Portable Charger
DJI Mavic 3 Pro Storage Cover
USB 3.0 Type-C Cable
User Manual
Limited 1-Year Warranty
Kingston 128GB MicroSDXC Canvas Go Plus Memory Card
Lume Cube Strobe Weatherproof Anti-Collision LED Light
Corel Software Bundle of 4 Software Suite
Safety Carrying Case for DJI Mavic 3
UV Filter
CPL Filter
ND-PL Filter Set (NDPL 8 16 32 64)
75cm Waterproof Landing Pad with Carrying Case
TPU Injection Molded Protector for DJI RC

| SKU: DJMAVIC3PRC-K2

DJI Mavic 3 Pro Drone with DJI RC Complete Kit

Q: How do I return an item?

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.

Q: Will I receive a full refund when I return an item?

You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.

Q: How many days do I have to make a return?

You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.

Q: My item was damaged in transit. How do I place a return?

If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.

Q: There’s an issue with my order, what should I do?

Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828 , email us at support@focuscamera.com , or send us a message here .

Q: Can I exchange an item?

We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.

Q: If I ordered a kit, do I have to return all the items?

If you ordered a kit, you must return all components and accessories to receive a full refund.

Q: I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?

If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.

Q: Do you offer repairs?

We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900 .

Q: What is your return policy?

Most items can be returned within 30 days for a full refund. Click here to read our full return policy.

$2,299.99

Why You'll Love It

4/3 CMOS Hasselblad, 70mm, and 166mm tele camera
10-bit D-Log M color mode for professional-quality video
Offers 43 minutes of flight time
Features omnidirectional obstacle sensing
Wirelessly connects to the LightCut app on your phone
15km HD video transmission
Advanced Return to Home (ATH) function
Smooth camera movement with Cruise Control
Efficiently repeat frequent routes with a waypoint feature

DJI Mavic 3 Pro 4/3 CMOS Hasselblad Camera Dual Tele Camera HD Video Transmission Drone with DJI RC

The DJI Mavic 3 Series features next-level imaging performance. The DJI Mavic 3 Pro Drone's triple-camera system ushers in a new era of camera drones by housing three sensors and lenses with different focal lengths. Equipped with a Hasselblad camera and dual tele cameras, Mavic 3 Pro is a triple-camera drone that unlocks new shooting perspectives, allowing you to embrace creative freedom further, capture fascinating scenery, explore photographic storytelling, and make cinematic masterpieces.

Unrivaled Tri-Camera Flagship Imaging

One camera drone, three lenses, and infinite imagination. Mavic 3 Pro, with the triple-camera system's multiple focal lengths, can achieve an even richer camera language and fully express creativity with superior multi-scenario capabilities. You can tap the display to switch between various focal lengths and easily incorporate distinct composition styles for different scenarios. Turn your inspiration into ingenuity with the improved efficiency of tri-camera aerial photography.

Hasselblad Camera, Immense Detail

Inheriting the 4/3 CMOS Hasselblad camera of the Mavic 3 Series, Mavic 3 Pro is the next step for professional creation. The Hasselblad camera supports shooting 12-bit RAW photos with a native dynamic range of up to 12.8 stops, presenting unforgettable image details. Since the Hasselblad Natural Color Solution (HNCS) accurately restores the colors the human eye perceives, you can get impressive shots without the need for heavy post-production or complex color presets.

Professional Quality Video

The new 10-bit D-Log M color mode supports recording up to one billion colors. Even in high-contrast scenarios, like sunrises and sunsets, it delivers natural color gradations with delicate details for a full-spectrum visual experience. In addition, D-Log M mode reduces the difficulty of color grading, allowing you to fully enjoy efficient post-production without losing quality or image clarity.

70mm Medium Tele Camera, Dynamic Framing Possibilities

The medium tele camera suits various themes and scenes. It compresses the depth of field and focuses to highlight the subject and create a robust visual center of gravity, giving camera movement a unique sense of space. Just focus on inspiration and let Mavic 3 Pro perform a concerto of light and shadow before your eyes.

166mm Tele Camera, Go With Zoom

The upgraded tele camera features higher resolution and a wider f/3.4 aperture. It supports shooting 4K/60fps video with 7x optical zoom and 12MP photos. The hybrid zoom reaches up to 28x. Zoom in and immerse yourself in rich image details.

4K/60fps, Telephoto Creativity Unleashed

There is no need to risk flying close. You can effortlessly observe animals at a distance without disturbing them or scout snow-capped mountains and buildings safely, capturing high-quality aerial photographs with efficiency and peace of mind.

Extended Flight Time

Mavic 3 Pro provides up to 43 minutes of flight time, giving you more confidence to fly further and spend less time worrying about the battery level. Execute every step, from flight route planning to shot composition, all during a single flight.

Omnidirectional Obstacle Sensing and APAS 5.0

Mavic 3 Pro ensures you fly safely and create with peace of mind. Eight wide-angle vision sensors work seamlessly with a high-performance vision computing engine to precisely sense obstacles in all directions and plan a safe flight route to avoid them.

PGYTECH DJI Mavic 3 Series Safety Carrying Case with Water Resistance and Pressure Balance Valve

PGYTECH DJI Mavic 3 Pro ND-PL Set (NDPL 8 16 32 64) (Professional) with Ergonomic Design

Lume Cube Strobe Weatherproof Anti-Collision LED Light with White, Red, and Green Flash for Drones

Corel Software Bundle of 4 Softwares OEM Photo, Video, and Art Software Suite

The Corel Photo Video Art Suite is an essential software bundle for photo and video editing. This versatile kit will improve your visual communication, digital storytelling, and photo editing results.

Corel PaintShop Pro 2022

From one-click fixes to advanced photo editing, PaintShop Pro 2022 makes it all happen faster with AI-powered features and time-saving enhancements. Imagined for all skill levels and designed with multiple workspaces, you will find it easy to navigate and accomplish whatever photo task you need. Complete your visual story with a collection of graphic design tools to paint, draw, add text, or build composites with layers and masks.

Frame Tool

Place images and objects into shapes quickly and easily. Designed to accelerate the creation of digital layouts, work with a variety of frame shapes and sizes to achieve the desired look.

AI Background Replacement

Seamlessly replace the background of an image to experiment with different scenes, and color schemes, or create a fantasy land of your own.

AI Portrait Mode

Add a complimentary depth of field effect to the background of your image for professional-looking portraits or group shots guaranteed to stand out.

Enhanced AI Style Transfer

Apply even more artistic effects to your images with new Color Match and Smooth Image sliders.

Color Match

Balance and control the colors in your stylized image.

Smooth Image

Control the level of detail and texture in your stylized image.

Enhanced Usability

The Welcome screen has been enhanced with you in mind, offering a helpful new Workspace tab and built-in tutorials and learning content to help you master the product with ease.

Corel AfterShot Pro 3

Edit faster, deliver higher quality images sooner, and get back behind the camera where you belong with Corel AfterShot Pro 3. Brand and protect your work with new Watermarking. Enhanced Highlight Recovery, including a range control, helps you regain more detail in overexposed images. Save editing time with new Blemish Remover tools, comprehensive batch processing, and a new Image Preset Library; after all, time is money. Protect and promote your work with versatile Watermarking features.

Corel Painter Essentials 7

Start your creative journey with Painter Essentials 7, the best paint program for beginners to explore and expand their artistic curiosity using impressive, easy-to-learn tools. Produce incredible photo art with ease by converting your favorite photos into paintings using neural networking and the strength of Painter’s brush engine! Choose from an impressive range of AI styles for photo painting, including Bold Watercolor, Colored Pencil, Impressionist, Smooth Acrylic, Van Gogh, Watercolor Portrait, and Charcoal Drawing. Produce photo art with ease by converting your favorite photos into paintings using the leading-edge AI and SmartStroke technology in Painter Essentials 7. Choose from a wide range of auto-painting styles and, with one click, produce stunning results.

Corel VideoStudio SE 2020

Corel VideoStudio SE 2020 is a fun and easy video editing software designed to transform your photos and videos into stunning movies. This version has new additions such as new titles and creative content, streamlined editing tools, and new smart slideshow and video tools. This program has also been optimized for 4K displays. Both new and seasoned users will love the flexibility and customization that VideoStudio has to offer. Flip, zoom, spin, or whip between scenes with Seamless Transitions that add excitement and energy to your cuts. Just align similar colors or objects to create a smooth and artful transition between imagery. Choose from templated transitions for immediate results or dive in deeper and create custom Seamless Transitions.

Kingston 128GB MicroSDXC Canvas Go Plus Memory Card

Kingston 128GB MicroSDXC Canvas Go Plus microSD is for adventurers who are always on the go chasing the perfect moment to capture. With superior transfer speeds of up to 170MB/s, the Canvas Go! Plus microSD card accelerates your workflow and efficiency so that you’ll have more time to take your creativity onto the next adventure.

Seamless and Consistent

With U3 and V30 speed performance, shoot stunning 4K Ultra-HD videos without worrying about slow speeds and dropped frames, or shoot fast-action photos that are seamless and consistent.

Expedite Your Workflow

The Canvas Go! Plus microSD supports A2 Application Performance Class to expedite your workflow with faster application performance on smartphones and tablets.

Optional SD Adapter

An optional SD adapter provides added versatility for use with SD-compatible devices. View the world as your canvas and take your creativity and inspiration on the road with the Canvas Go! Plus microSD.

PGYTECH DJI Mavic 3 Pro CPL Filter (Professional) with Ergonomic Design and Scratch-Resistant Glass

PGYTECH DJI Mavic 3 Pro UV Filter (Professional) with Ergonomic Design and Scratch-Resistant Glass

PGYTECH DJI RC Soft Rubber TPU Made Protector for Control Sticks, Control Display, and Buttons

PGYTECH 75cm Waterproof Landing Pad for DJI Drones with Carrying Case

DJI Mavic 3 Pro 4/3 CMOS Hasselblad Camera Dual Tele Camera HD Video Transmission Drone with DJI RC

DJI Mavic 3 Pro 4/3 CMOS Hasselblad Camera Dual Tele Camera HD Video Transmission Drone with DJI RC

Aircraft

Takeoff weight
	Mavic 3 Pro: 2.11 lb (958 g)
Dimensions
	Folded (without propellers) (L x W x H): 9.09 x 3.85 x 3.75 inch (231.1 x 98 x 95.4 mm) Unfolded (without propellers) (L x W x H): 13.6 x 11.4 x 4.24 inch (347.5 x 290.8 x 107.7 mm)
Max ascent speed	8 m/s
Max descent speed	6 m/s
Max horizontal speed (at sea level, no wind)	21 m/s
Max takeoff altitude	6000 m
Max flight time	43 minutes
Measured in a controlled test environment. Specific test conditions are as follows	flying at a constant speed of 32.4 kph in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max hovering time	37 minutes (Measured in a controlled test environment. Specific test conditions are as follows: hovering in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version)
Max flight distance	28 km
Max wind speed resistance	12 m/s
Max tilt angle	35 degree
Operating temperature	14 to 104-degree-F (-10 to 40-degree-C)
Global navigation satellite system	GPS + Galileo + BeiDou
Hovering accuracy range
Vertical	±0.1 m (with vision positioning) ±0.5 m (with GNSS positioning)
Horizontal	±0.3 m (with vision positioning) ±0.5 m (with high-precision positioning system)
Internal storage
	Mavic 3 Pro: 8 GB (approx. 7.9GB available space)

Camera

Image sensor
	Hasselblad camera: 4/3 CMOS, effective pixels: 20 MP Medium tele camera: 1/1.3-inch CMOS, effective pixels: 48 MP Tele camera: 1/2-inch CMOS, effective pixels: 12 MP
Lens
	FOV: 84 degree Format equivalent: 24mm Aperture: f/2.8-f/11 Focus: 1 m to infinity
Medium tele camera
	FOV: 35 degree Format equivalent: 70mm Aperture: f/2.8 Focus: 3 m to infinity
Tele camera
	FOV: 15 degree Format equivalent: 166mm Aperture: f/3.4 Focus: 3 m to infinity
ISO range
	100-6400 (Normal) 400-1600 (D-Log) 100-1600 (D-Log M) 100-1600 (HLG)
Night	800-12800 (Normal)
Photo
	100-6400
Shutter speed
	Hasselblad camera: 8-1/8000 s Medium tele camera: 2-1/8000 s Tele camera: 2-1/8000 s
Max image size
	Hasselblad camera: 5280 x 3956 Medium tele camera: 8064 x 6048 Tele camera: 4000 x 3000
Still photography modes
	Single shot: 20 MP Burst shooting: 20 MP, 3/5/7 frames Automatic exposure bracketing (AEB): 20 MP, 3/5 frames at 0.7 EV step Timed: 20 MP, 2/3/5/7/10/15/20/30/60 s
Medium tele camera
	Single shot: 12 MP or 48 MP Burst shooting: 12 MP or 48 MP, 3/5/7 frames Automatic exposure bracketing (AEB): 12 MP or 48 MP, 3/5 frames at 0.7 EV step
Timed	12 MP: 2/3/5/7/10/15/20/30/60 s 48 MP: 7/10/15/20/30/60 s
Tele camera
	Single shot: 12 MP Burst shooting: 12 MP, 3/5/7 frames Automatic exposure bracketing (AEB): 12 MP, 3/5 frames at 0.7 EV step Timed: 12 MP, 2/3/5/7/10/15/20/30/60 s
Photo format	JPEG/DNG (RAW)
Video resolution
	Apple ProRes 422 HQ Apple ProRes 422 Apple ProRes 422 LT 5.1K: 5120 x 2700 at 24/25/30/48/50fps DCI 4K: 4096 x 2160 at 24/25/30/48/50/60/120fps 4K: 3840 x 2160 at 24/25/30/48/50/60/120fps H.264/H.265 5.1K: 5120 x 2700 at 24/25/30/48/50fps DCI 4K: 4096 x 2160 at 24/25/30/48/50/60/120fps 4K: 3840 x 2160 at 24/25/30/48/50/60/120fps FHD: 1920 x 1080 at 24/25/30/48/50/60/120/200fps * Recording frame rates. The corresponding video plays as slow-motion video.
Medium tele camera
	Apple ProRes 422 HQ Apple ProRes 422 Apple ProRes 422 LT 4K: 3840 x 2160 at 24/25/30/48/50/60fps H.264/H.265 4K: 3840 x 2160 at 24/25/30/48/50/60fps FHD: 1920 x 1080 at 24/25/30/48/50/60fps
Tele camera
	Apple ProRes 422 HQ Apple ProRes 422 Apple ProRes 422 LT 4K: 3840 x 2160 at 24/25/30/48/50/60fps H.264/H.265 4K: 3840 x 2160 at 24/25/30/50/60fps FHD: 1920 x 1080 at 24/25/30/50/60fps
Video format
	MP4/MOV (MPEG-4 AVC/H.264, HEVC/H.265) MOV (Apple ProRes 422 HQ/422/422 LT) Max video bitrate H.264/H.265: 200 Mbps Apple ProRes 422 HQ: 3772 Mbps Apple ProRes 422: 2514 Mbps Apple ProRes 422 LT: 1750 Mbps
Supported file system	exFAT
Color mode and sampling method
	10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 8-bit 4:2:0 (H.264/H.265)
D-Log	10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 10-bit 4:2:0 (H.264/H.265)
HLG/D-Log M	10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 10-bit 4:2:0 (H.265)
Medium tele camera
	Normal: 10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 8-bit 4:2:0 (H.264/H.265)
HLG/D-Log M	10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 10-bit 4:2:0 (H.265)
Tele camera
	10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT) 8-bit 4:2:0 (H.264/H.265)
Digital Zoom (only in Normal Video Mode and Explore Mode)
	Hasselblad camera: 1-3x Medium tele camera: 3-7x Tele camera: 7-28x

Gimbal

Stabilization	3-axis mechanical gimbal (tilt, roll, pan)
Mechanical range
	Tilt: -140 to 50 degree Roll: -50 to 50 degree Pan: -23 to 23 degree
Controllable range
	Tilt: -90 to 35 degree Pan: -5 to 5 degree
Max control speed (tilt)	100-degree/s
Angular vibration range
	Hovering without wind: ±0.001 degree Normal mode: ±0.003 degree Sport mode: ±0.005 degree

Sensing

Sensing type	Omnidirectional binocular vision system, supplemented with an infrared sensor at the bottom of the aircraft
	Measurement range: 0.5-20 m Detection range: 0.5-200 m Effective sensing speed: Flight speed ≤ 15 m/s FOV: Horizontal 90 degree, vertical 103 degree
Backward
	Measurement range: 0.5-16 m Effective sensing speed: Flight speed ≤ 12 m/s FOV: Horizontal 90 degree, Vertical 103 degree
Lateral
	Measurement range: 0.5-25 m Effective sensing speed: Flight speed ≤ 15 m/s FOV: Horizontal 90 degree, Vertical 85 degree
Upward
	Measurement range: 0.2-10 m Effective sensing speed: Flight speed ≤ 6 m/s FOV: Front and back 100 degree, left and right 90 degree
Downward
	Measurement range: 0.3-18 m Effective sensing speed: Flight speed ≤ 6 m/s FOV: Front and back 130 degree, left and right 160 degree
Operating environment	Forward, backward, left, right, and upward
surfaces with discernible patterns and adequate lighting (lux > 15)
Downward	surfaces with discernible patterns, diffuse reflectivity > 20% (e.g. walls, trees, people), and adequate lighting (lux > 15)

Video Transmission

Video transmission system	O3+
Live view quality
	Remote controller: 1080p/30fps, 1080p/60fps
Operating frequency	2.400-2.4835 GHz 5.725-5.850 GHz
Transmitter power (EIRP)
	2.4 GHz: < 33 dBm (FCC) < 20 dBm (CE/SRRC/MIC) 5.8 GHz: < 33 dBm (FCC) < 30 dBm (SRRC) < 14 dBm (CE)
Max transmission distance (unobstructed, free of interference)
	FCC: 15 km CE: 8 km SRRC: 8 km MIC: 8 km (Measured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. During your flight, please pay attention to RTH reminders in the DJI Fly app.)
Max transmission distance (unobstructed, with interference)
	Strong interference: Urban landscape, approx. 1.5-3 km Medium interference: Suburban landscape, approx. 3-9 km Low interference: Suburb/seaside, approx. 9-15 km (Data tested under FCC standard in unobstructed environments with typical interference. Used for reference purposes only and provides no guarantee for actual transmission distance.)
Max transmission distance (obstructed, with interference)
	Low interference and obstructed by buildings: approx. 0-0.5 km Low interference and obstructed by trees: approx. 0.5-3 km (Data tested under FCC standard in environments with typical low interference. Used for reference purposes only and provides no guarantee for actual transmission distance.)
Max download speed
O3+	5.5 MB/s (with DJI RC) Wi-Fi 6: 80 MB/s* * Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz, with footage saved to the internal storage. Download speeds may vary depending on the actual conditions.
Lowest latency
	130 ms (with DJI RC)
Depending on the actual environment and mobile device.
Antenna	4 antennas, 2T4R

Battery

Capacity	5000 mAh
Weight	335.5 g
Nominal voltage	15.4 V
Max charging voltage	17.6 V
Type	Li-ion 4S
Energy	77 Wh
Charging temperature	41 to 104-degree-F) (5 to 40-degree-C)
Charging time
	Approx. 96 minutes Use the included data cable of the DJI 65W Portable Charger

Charger

Input
	DJI 65W portable charger: 100-240 V (AC), 50-60 Hz, 2 A
Output
	DJI 65W portable charger:
USB-C	5 V, 5 A 9 V, 5 A 12 V, 5 A 15 V, 4.3 A 20 V, 3.25 A 5-20 V, 3.25 A
USB-A	5 V, 2 A

Car Charger

Input
	Car power input: 12.7-16 V, 6.5 A, rated voltage 14 V (DC)
Output
	5 V, 5 A 9 V, 5 A 12 V, 5 A 15 V, 4.3 A 20 V, 3.25 A 5-20 V, 3.25 A
USB-A	5 V, 2 A
Rated Power	65 W
Charging temperature	41 to 104-degree-F (5 to 40-degree-C)

Storage

Recommended microSD Cards

Lexar 1066x 64GB V30 A2 microSDXC
Lexar 1066x 128GB V30 A2 microSDXC
Lexar 1066x 256GB V30 A2 microSDXC
Lexar 1066x 512GB V30 A2 microSDXC
SanDisk High Endurance 64GB V30 microSDXC
SanDisk High Endurance 128GB V30 microSDXC
SanDisk High Endurance 256GB V30 microSDXC
Kingston Canvas Go! Plus 64GB V30 A2 microSDXC
Kingston Canvas Go! Plus 128GB V30 A2 microSDXC
Kingston Canvas Go! Plus 256GB V30 A2 microSDXC
Kingston Canvas Go! Plus 512GB V30 A2 microSDXC
Samsung EVO Plus 512GB V30 A2 microSDXC
Samsung PRO Plus 256GB V30 A2 microSDXC
Samsung PRO Plus 512GB V30 A2 microSDXC

PGYTECH DJI Mavic 3 Series Safety Carrying Case with Water Resistance and Pressure Balance Valve

PGYTECH DJI Mavic 3 Pro ND-PL Set (NDPL 8 16 32 64) (Professional) with Ergonomic Design

Lume Cube Strobe Weatherproof Anti-Collision LED Light with White, Red, and Green Flash for Drones

Corel Software Bundle of 4 Softwares OEM Photo, Video, and Art Software Suite

Corel Photo, Video, and Art Software Suite

Manufacturer	Corel
Software included	Corel PaintShop Pro 2022, Corel AfterShot Pro 3, Corel VideoStudio SE 2020, and Corel Painter Essentials 7

Kingston 128GB MicroSDXC Canvas Go Plus Memory Card

Kingston 128GB MicroSDXC Canvas Go Plus Memory Card

Capacities	128GB
Standard/Class	Class 10, UHS-I, U3, V30, A2
Performance	170/90MB/s read/write
Dimensions	11 x 15 x 1 mm (microSD) 24 x 32 x 2.1mm (with SD adapter)
Format	exFAT
Operating temperature	-25-degree-C to 85-degree-C
Storage temperature	-40-degree-C to 85-degree-C
Voltage	3.3V

PGYTECH DJI Mavic 3 Pro CPL Filter (Professional) with Ergonomic Design and Scratch-Resistant Glass

PGYTECH DJI Mavic 3 Pro UV Filter (Professional) with Ergonomic Design and Scratch-Resistant Glass

PGYTECH DJI RC Soft Rubber TPU Made Protector for Control Sticks, Control Display, and Buttons

PGYTECH 75cm Waterproof Landing Pad for DJI Drones with Carrying Case

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Tab: Frequently Asked Questions

How do I return an item?

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.

Will I receive a full refund when I return an item?

You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.

How many days do I have to make a return?

You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.

My item was damaged in transit. How do I place a return?

If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.

There’s an issue with my order, what should I do?

Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.

Can I exchange an item?

We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.

If I ordered a kit, do I have to return all the items?

If you ordered a kit, you must return all components and accessories to receive a full refund.

I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?

If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.

Do you offer repairs?

We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.

What is your return policy?

Most items can be returned within 30 days for a full refund. Click here to read our full return policy.

Shipping & Returns

Same Day Shipping

All orders placed by 1PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.
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We offer free standard shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).
Easy returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

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