HP ZBook Firefly G11 Mobile Workstation, Intel Core Ultra 7 165H, 32GB RAM, 1TB SSD, NVIDIA RTX A500, Windows 11 Pro (Certified Refurbished)
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Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
The HP ZBook Firefly G11 14-inch Workstation, a Certified Refurbished laptop, offers reliable, professional-grade performance in a sleek and portable design, making it a smart choice for creators and professionals who need power on the go.
Power On Demand
Intel Core Ultra 7 16-core processor with up to 5.0 GHz turbo boost powers through heavy workloads and professional software effortlessly.
Work Faster, See Clearer
14-inch WUXGA IPS anti-glare display delivers crisp 1920 x 1200 resolution and vibrant colors for comfortable, long hours of work.
Work Without Limits
32GB DDR5 RAM lets you run multiple applications and handle large projects without slowdown, keeping your workflow seamless.
Store More, Access Instantly
1TB PCIe NVMe SSD provides lightning-fast storage for large files, quick boot times, and rapid application access.
Design with Precision
NVIDIA RTX A500 GPU with 4GB GDDR6 dedicated graphics enables professional-quality visuals for CAD, 3D modeling, and content creation.
Crystal-Clear Audio
Poly Studio dual stereo speakers and dual-array microphones deliver immersive sound and clear communication for video calls and presentations.
Secure & Ready
Hybrid 5MP + IR camera supports high-resolution video conferencing and fast, secure facial recognition login.
Connect Instantly
Wi-Fi 6E, Bluetooth 5.3, 2x Thunderbolt 4, 2x USB-A, and HDMI 2.1 provide versatile, high-speed connectivity for all your devices.
Type Comfortably Anytime
Premium backlit keyboard ensures comfortable, responsive typing even in low-light environments.
Modern & Reliable
Windows 11 Pro keeps your work secure, streamlines productivity, and provides enterprise-ready features for professionals.
- 2x Thunderbolt 4 (USB Type-C, 40Gbps)
- 2x USB Type-A (5Gbps)
- 1x HDMI 2.1
- Headphone/microphone combo jack
HP ZBook Firefly G11 (Refurbished)
| Processor | Intel Core Ultra 7 165H 16-core (up to 5.0 GHz with Intel Turbo Boost) |
| Memory | 32 GB DDR5-5600 SODIMM |
| Storage | 1TB PCIe NVMe SSD |
| Display | 14-inch WUXGA (1920 x 1200) IPS Anti-glare |
| Graphics | NVIDIA RTX A500 Laptop GPU (4GB GDDR6 dedicated) |
| Audio | Poly Studio dual stereo speakers |
| Microphones | Dual array digital microphones |
| Camera | Hybrid 5MP + IR |
| Keyboard | HP Premium Backlit keyboard |
| Wireless Connectivity | Intel Wi-Fi 6E AX211 (2x2) vPro, Bluetooth 5.3 |
| Ports | |
| Input Device | Clickpad with multi-touch gesture support |
| Battery | 3-Cell 56 WHr Polymer |
| Power Supply | 100 W USB Type-C |
| Operating System | Windows 11 Pro 64-Bit |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
