Nikon D780 24.5MP FX-Format DSLR Camera with 24-120mm Lens
Couldn't load pickup availability
Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
For those who express themselves without labels, the D780 is capable of bringing every spectacular vision to life and inspiring completely new ways to create. Versatility through the splendor of full frame photography and 4K video, slow motion, time-lapse, remoteless long exposures and a host of impactful creative shooting tools to keep inspiration flowing. Agility through major technological enhancements like a 180K-pixel Advanced Scene Recognition System, superb phase-detect autofocusing in photo and video and easy wireless image transfer to keep up with every creative demand. Bundled with this camera is a versatile AF-S NIKKOR 24-120mm f/4G ED VR lens.
Impeccable Image Quality with Dazzling Detail
The D780 boasts a 24.5MP backside illuminated FX full frame sensor, capable of remarkable light gathering for highly detailed photos and videos with ultra-shallow depth of field and sharp, clean low light shots. Welcome to the brilliance of full frame.
EXPEED 6 Image Processor
Powering the newest generation of Nikon DSLR and mirrorless cameras, the EXPEED 6 image processing engine is both the brains and the muscle behind the camera’s stunning photo and video quality, AF performance, low-light clarity, color reproduction and more.
AF Breakthroughs for Stills and Video
Optical viewfinder lovers will see the power of Nikon's proven 51-point AF system in perfect clarity. A newly-equipped autofocus algorithm borrowed from the flagship D5 and 15 cross-type sensors take the D780's focusing prowess to the next level with ultra quick, accurate and sharp Auto Area autofocusing. In Live View, photos and videos benefit from an incredibly intelligent and robust 273-point phase-detection AF system that detects and tracks subjects brilliantly throughout the entire frame.
Cinematic Technology
Bring every spectacular vision to life with the versatility and agility of the full frame Nikon D780. Designed around a brilliant, high resolution 24.5 MP backside illuminated FX sensor, an incredibly intelligent and robust AF system and next generation EXPEED 6 image processing, both full frame stills and 4K video benefit from the same impressive detail, clarity and stellar low-light performance. Inspiring slow motion and time-lapse video, remoteless long exposures, exhilarating shutter speeds and wireless image transfer, all right at your fingertips and ready to meet every creative demand.
Source Detail Retention with 10-Bit N-Log or New HDR (HLG)
Both N-Log and new HDR (HLG) shooting formats preserve more detail, dynamic range and contrast in video. Use N-Log for footage intended for post-process color grading or HLG for immediate, beautifully vibrant playback on displays with HLG HDR support.
Eye-Catching AF
With Eye-Detection Autofocus in Live View mode, the D780 tracks and locks focus on your subject’s eye using its powerful 273-point PDAF system, ensuring critically sharp portraits.
Disruption-Free Silent Shooting at 12 FPS
The perfect photo isn't worth ruining the perfect moment. In Live View, you can shoot in complete silence at full resolution without compromising any of the D780's staggering photo quality.
Tilt, Touch, Swipe, Pinch
The tilting touchscreen LCD makes it easy to get the shot, even from high or low angles. Use Touch AF, Touch Shutter control and navigate menus, playback and more as if you were using a touch-enabled smart device.
Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens
The AF-S NIKKOR 24-120mm f/4G ED VR is the perfect FX-format standard zoom lens for landscapes, portraits, weddings and distant subjects offering a constant maximum aperture to maintain exposure settings throughout the entire zoom range and VR II image stabilization to empower your handheld shooting.
Imaging
| Lens Mount | Nikon F-Bayonet |
| Maximum Resolution | 24.5 million |
| Camera Format | 35.9 x 23.9 mm |
| Sensor Size | 35.9 x 23.9 mm |
Exposure Control
| Continuous Shooting | CL: Up to 1-6 frames per second (viewfinder photography); 1-3 frames per second (live view photography) CH: Up to 7 frames per second; when shooting NEF/RAW pictures during silent photography, either 8 frames per second (bit depth 14 bits) or 12 frames per second (bit depth 12 bits) Quiet continuous mode: Up to 3 frames per second |
Video
| Video Resolution | Ultra HD 4K |
| Live Streaming | Not Available |
| Recording Modes | Not Available |
Viewfinder
| Viewfinder Size | Not Available |
Flash
| Dedicated Flash System | TTL |
Interface
| Wireless | Bluetooth/Wi-Fi |
Physical
| Camera Series | D series |
| Camera Model | Nikon D780 |
| Configuration | Core |
| Color | Black |
| Maximum Tilt Angle | Not Available |
Miscellaneous
| Lens Included | 24-120mm |
Lens
| Focal Length | 24-120mm |
| Maximum Aperture | f/4.0 |
| Minimum Aperture | f/22 |
| Zoom | 5x |
| Focus Range | Not Available |
- Image sensor cleaning
- Image Dust Off reference data (optional Capture NX-D software required)
- FX-format:
- (L) 6,048 x 4,024
- (M) 4,528 x 3,016
- (S) 3,024 x 2,016
- DX-format:
- (L) 3,936 x 2,624
- (M) 2,944 x 1,968
- (S) 1,968 x 1,312
- 1:1 format (24 x 24):
- (L) 4,016 x 4,016
- (M) 3,008 x 3,008
- (S) 2,000 x 2,000
- Photographs In Movie Live View (16:9):
- (L) 6,048 x 3,400 (20.6 MP)
- (M) 4,528 x 2,544 (11.5 MP)
- (S) 3,024 x 1,696 (5.1 MP)
- JPEG: JPEG-Baseline compliant with fine (approx 1:4), normal (approx 1:8), or basic (approx 1:16) compression (size priority); Optimal quality compression available
- NEF (RAW) + JPEG: single photograph recorded in both NEF (RAW) and JPEG Formats
- NEF (RAW): lossless compressed, compressed 12 or 14 bit
- SD
- SDHC (UHS-II compliant)
- SDXC (UHS-II compliant)
- Compliant with DCF (Design Rule for Camera File System) 2.0
- DPOF (Digital Print Order Format)
- EXIF 2.3 (Exchangeable Image File Format for Digital Still Cameras)
- PictBridge
- FX (36x24): 100% horizontal and 100% vertical (Approx.)
- 1.2x (30x20): 97% horizontal and 97% vertical (Approx.)
- DX (24x16): 97% horizontal and 97% vertical (Approx.)
- Instant-return type
- Electronically controlled
- AF-S or AF lenses fully compatible
- Metering with AI lenses
- AI-P NIKKOR lenses
- DX lenses (using [DX 24 x 16] image area)
- Non-CPU AI lenses (modes A and M only)
- Other AF NIKKOR lenses (excluding IX NIKKOR lenses and lenses for the F3AF)
- Types G, E, and D (some restrictions apply to PC lenses)
- During viewfinder photography, the electronic rangefinder can be used with lenses that have a maximum aperture of f/5.6 or faster. With lenses that have a maximum aperture of f/8 or faster, the electronic rangefinder supports 11 focus points.
- Electronically controlled vertical-travel focal-plane
- Electronic front-curtain shutter available in quiet shutter-release, quiet continuous shutter-release, and mirror up release modes
- Mechanical shutter
- Up to 1/200 sec
- Synchronizes with shutter at 1/250 sec or slower (flash range drops at speeds between 1/200 and 1/250 sec)
- CL: Up to 1-6 frames per second (viewfinder photography); 1-3 frames per second (live view photography)
- CH: Up to 7 frames per second; when shooting NEF/RAW pictures during silent photography, either 8 frames per second (bit depth 14 bits) or 12 frames per second (bit depth 12 bits)
- Quiet continuous mode: Up to 3 frames per second
- Center-weighted: Weight of 75% given to 12 mm circle in center of frame. Diameter of circle can be changed to 8, 15, or 20 mm, or weighting can be based on average of entire frame (non-CPU lenses use 12-mm circle)
- Matrix: 3D Color Matrix Metering II (type G, E, and D lenses); Color Matrix Metering II (other CPU lenses); Color Matrix Metering available with non-CPU lenses if user provides lens data
- Spot: Meters 4 mm circle (about 1.5% of frame) centered on selected focus point (on center focus point when non-CPU lens is used)
- Highlight-weighted: Available with type G, E, and D lenses; equivalent to center-weighted when non-CPU lens is used
- -3 ± 20 EV (Matrix or center-weighted metering)
- 2 to 20 EV (spot metering)
- 2 to 20 EV (highlight-weighted metering)
- Aperture-Priority (A)
- Manual (M)
- Programmed auto with flexible program (P)
- Shutter-Priority (S)
- Special Effects Modes (night vision; super vivid; pop; photo illustration; toy camera effect; miniature effect; selective color; silhouette; high key; low key)
- U1 (user setting 1)
- U2 (user setting 2)
- 2 to 5 frames in steps of 2 or 3 EV
- 2 to 9 frames in steps of 1/3, 1/2, 2/3 or 1 EV
- Yes
- Luminosity locked at detected value with AE-L/AF-L button
- Auto
- Creative Picture Controls (Dream, Morning, Pop, Sunday, Somber, Dramatic, Silence, Bleached, Melancholic, Pure, Denim, Toy, Sepia, Blue, Red, Pink, Charcoal, Graphite, Binary, Carbon)
- Flat
- Landscape
- Monochrome
- Neutral
- Portrait
- Standard
- Vivid
- Selected Picture Control can be modified
- Storage for custom Picture Control
- ISO 100 - 51,200
- Can also be set to approx. 0.3, 0.5, 0.7, or 1 EV (ISO 50 equivalent) below ISO 100 or to approx. 0.3, 0.5, 0.7, 1, or 2 EV (ISO 204,800 equivalent) above ISO 51,200; auto ISO sensitivity control available
- Lo-1 (ISO 50 equivalent)
- Hi-2 (ISO 102,400 equivalent)
- Hi-2 (ISO 204,800 equivalent)
- Low
- Normal
- High
- Off
- Auto
- Extra High
- High
- Normal
- Low
- Off
- 2 frames using selected value for one frame
- 3-5 frames using preset values for all frames
- Viewfinder photography: TTL phase detection performed using Advanced Multi-CAM 3500 II autofocus sensor module with support for 51 focus points (including 15 cross-type sensors; f/8 supported by 11 sensors); autofocus fine-tuning supported
- Live view: Hybrid phase-detection/contrast-detect AF performed by image sensor
- Viewfinder photography: -3 to +19 EV
- Live view: -4 to +17 EV; -6 to +17 EV with low-light AF (still photography using single-servo AF/AF-S and f/2.0 lens, ISO 100, 68-degree-F/20-degree-C)
- Autofocus (AF): Single-servo AF (AF-S)
- Continuous-servo AF (AF-C)
- Auto AF-S/AF-C selection (AF-A)
- Predictive focus tracking activated automatically according to subject status
- Manual focus (MF): Electronic rangefinder can be used
- Viewfinder photography: Single-point AF, 9-, 21-, or 51- point dynamic-area AF, 3D-tracking, group-area AF, auto-area AF
- Live view: Pinpoint AF (still photography only, single servo AF/AF-S, single-point AF, dynamic-area AF (still photography only, continuous-servo AF/AF-C), wide-area AF (S), wide-area AF (L), auto-area AF
- Viewfinder photography: Single-point AF, 9-, 21-, or 51- point dynamic-area AF, 3D-tracking, group-area AF, auto-area AF
- Live view: Pinpoint AF (still photography only, single servo AF/AF-S, single-point AF, dynamic-area AF (still photography only, continuous-servo AF/AF-C), wide-area AF (S), wide-area AF (L), auto-area AF
- Viewfinder photography: -3 to +19 EV
- Live view: -4 to +17 EV; EV; -6 to +17 EV with low-light AF (still photography using single-servo AF/AF-S and f/2.0 lens, ISO 100, 68-degree-F/20-degree-C)
- 2 to 5 frames in steps of 2 or 3 EV
- 2 to 9 frames in steps of 1/3, 1/2, 2/3 or 1 EV
- X-Sync Speed: 1/200
- Top FP High Speed Sync: Up to 1/8000
- Viewfinder photography: TTL flash control performed by RGB sensor with approximately 180K (180,000) pixels
- Live view photography: TTL flash control performed by image sensor (i-TTL balanced fill-flash for digital
- SLR used with matrix, center-weighted, and highlightweighted metering; standard i-TTL fill-flash for digital SLR supported)
- Front-curtain sync (normal)
- Rear-curtain sync
- Red-Eye reduction
- Red-Eye reduction with slow sync
- Slow sync
- Off
- Auto (3 types)
- Choose color temperature (2500K–10000K)
- Cloudy
- Flash
- Fluorescent (7 types)
- Incandescent
- Natural Light Auto
- Preset manual (up to 6 values can be stored, spot white balance measurement available during live view)
- Shade
- All except choose color temperature with fine-tuning
- Photography Live View Mode
- Movie Live View Mode
- Autofocus (AF): Single-servo AF (AF-S); full-time-servo AF (AF-F)
- Manual focus (MF)
- Auto-area AF
- Eye-detection AF
- Face-priority AF
- Wide-area AF
- Normal-area AF
- Pinpoint AF (still photography only)
- Subject-tracking AF
- 20 minutes at highest quality
- 29 minutes 59 seconds at normal quality
- 4K UHD 3,840x2,160 / 30 fps
- 4K UHD 3,840x2,160 / 25 fps
- 4K UHD 3,840x2,160 / 24 fps
- Full HD 1,920x1,080 / 120 fps
- Full HD 1,920x1,080 / 100 fps
- Full HD 1,920x1,080 / 60 fps
- Full HD 1,920x1,080 / 50 fps
- Full HD 1,920x1,080 / 30 fps
- Full HD 1,920x1,080 / 25 fps
- Full HD 1,920x1,080 / 24 fps
- Slow-motion: Full HD 1,920x1,080 30p (x4)
- Slow-motion: Full HD 1,920x1,080 25p (x4)
- Slow-motion: Full HD 1,920x1,080 24p (x5)
- Actual frame rates for 120p, 100p, 60p, 50p, 30p, 25p, and 24p are 119.88, 100, 59.94, 50, 29.97, 25, and 23.976 fps respectively
- Quality selection available at all sizes except 3,840 x 2,160 (when quality is fixed at high) and 1,920 x 1,080 slow-motion (when quality is fixed at normal)
- TFT touch-sensitive LCD with 170-degree viewing angle
- Approximately 100% frame coverage, 11-level manual brightness adjustment, and color balance control
- Yes
- Also visible in LiveView Modes
- Also visible in Viewfinder
- Auto Image Rotation
- Full-Frame and Thumbnail (4, 9, or 72 images or calendar)
- Highlights
- Histogram Display
- Index Marking
- Location Display
- Movie Playback
- Movie Slideshow
- Photo Information
- Photo Slideshow
- Picture Rating
- Playback with Playback Zoom
- Playback Zoom Cropping
- Color Balance
- Color Outline
- Color Sketch
- D-Lighting
- Distortion Control
- Edit Movie
- Filter Effects
- Fisheye
- Image Overlay
- Miniature Effect
- Monochrome
- NEF (RAW) Processing
- Perspective Control
- Quick Retouch
- Red-Eye Correction
- Resize
- Selective Color
- Side-by-Side Comparison
- Straighten
- Trim
- Audio input: Stereo mini-pin jack (3.5mm diameter; plug-in power supported)
- HDMI output: Type-C mini-pin HDMI connector
- Headphone connector
- Hi-Speed USB Type-C USB connector (SuperSpeed USB 3.1 Gen1); connection to built-in USB port is recommended
- Communication protocols: Bluetooth Specification Version 4.1
- Operating frequency: Bluetooth: 2402 to 2480 MHz
- Bluetooth Low energy: 2402 to 2480 MHz
- Maximum output power (EIRP):
- Bluetooth: 1.4 dBm
- Bluetooth Low energy: -0.1 dBm
- GP-1 GPS unit
- GP-1A GPS unit
- Save/load camera settings: Yes
Nikon D780 24.5MP DSLR Camera Body
Type
| Type | Single-lens reflex digital camera |
| Lens mount | Nikon F bayonet mount |
Image Sensor
| Effective pixels (megapixels) | 24.5 million |
| Sensor size | 35.9 x 23.9 mm |
| Image sensor format | FX |
| Image sensor type | CMOS |
| Total pixels | 24.92 million |
| Dust-reduction system | |
| Image area (pixels) | |
| Photographs taken during movie recording at a frame size of 3,840 x 2,160 | 3,840 x 2,160 |
| Photographs taken while filming movies at other frame sizes | 1,920 x 1,080 |
File System
| File format still images | |
| Storage media | |
| Card slot | 2 Secure Digital (SD) |
| File system |
Viewfinder
| Viewfinder | Eye-level Pentaprism Single-Lens Reflex Viewfinder |
| Viewfinder frame coverage | |
| Viewfinder magnification | 0.7x (50 mm f/1.4 lens at infinity, –1.0m–1) (Approx.) |
| Viewfinder eyepoint | 21mm (-1.0 m¯¹) |
| Viewfinder diopter adjustment | -3 to + 1m¯¹ |
| Focusing screen | Type B BriteView Clear Matte Mark VIII with AF Area Brackets (grid lines can be displayed) |
| Reflex mirror | Instant-return type |
Lens
| Lens aperture | |
| Depth-of-field control | Yes |
| Lens compatibility at a glance | |
| Compatible lenses |
Shutter
| Shutter type | |
| Shutter speed | 1/8000 to 30 sec. in steps of 1/3 or 1/2 EV, extendable to 900 sec. in mode M; Bulb; Time; X200 |
| Fastest shutter speed | 1/8000 sec |
| Slowest shutter speed | 900 seconds (15 minutes) (Long exposure M mode) |
| Flash sync speed | |
| Bulb shutter setting | Yes |
| Continuous low-speed [CL] mode | |
| Continuous high-speed [CH] mode | |
| Mirror-up [Mup] mode | |
| Quiet Shutter Release | |
| Quiet Continuous Release | |
| Self-timer mode | |
| Single-frame [S] mode | |
| Continuous shooting options | |
| Top Continuous Shooting Speed at Full Resolution | |
| 7 frames per second |
Self-Timer
| 2, 5, 10, 20 sec.; 1 to 9 exposures at intervals of 0.5, 1, 2, or 3 sec. | |
| Timer duration electronically controlled |
Exposure
| Exposure metering system | TTL exposure metering using 180,000-pixel RGB sensor |
| Metering method | |
| Metering range | |
| Exposure meter coupling | CPU and AI |
| Exposure modes | |
| Exposure compensation | ±5 EV in increments of 1/3 EV or 1/2 EV in P, S, A, M, SCENE, and EFFECTS modes |
| Exposure bracketing | |
| Exposure lock | |
| Picture control |
Sensitivity
| ISO sensitivity | |
| Lowest standard ISO sensitivity | 100 |
| Highest standard ISO sensitivity | 51,200 |
| Lowest expanded ISO sensitivity | Lo-1 (ISO 50 equivalent) |
| Highest expanded ISO sensitivity | Hi-2 (ISO 204,800 equivalent) |
| Expanded ISO sensitivity options | |
| Long exposure noise reduction | Yes |
| High ISO noise reduction | |
| Active D-Lighting | |
| D-Lighting bracketing |
Focus/Autofocus
| Single-Point AF mode | Yes |
| Dynamic AF mode | Number of AF points: 9, 21, 51 and 51 (3D-tracking) |
| Auto-Area AF mode | Yes |
| Autofocus system | |
| Detection range | |
| Lens Servo | |
| AF-Area mode | |
| Focus lock | Focus can be locked by pressing shutter-release button halfway (single-servo AF) or by pressing A (AE-L/AF-L) button |
| Focus modes | |
| Maximum autofocus areas/points | 51 |
| Autofocus sensitivity | |
| Autofocus fine tune | Yes |
Flash
| Flash bracketing | |
| Built-in flash distance | 39 feet (ISO 100) |
| Flash control | |
| Flash Sync modes | |
| Flash compensation | -3 to +1 EV in increments of 1/3, 1/2 or 1 EV |
| Flash-ready indicator | Lights when built-in flash or optional flash unit is fully charged; flashes after flash is fired at full output |
| Accessory shoe | Yes |
| i-TTL flash control, radio-controlled Advanced Wireless Lighting, optical Advanced Wireless Lighting, modeling illumination, FV lock, Color Information Communication, Auto FP High-Speed Sync, AF-assist for multi-area AF (viewfinder photography), unified flash control | |
| Nikon Creative Lighting System (CLS) |
White Balance
| White balance | |
| White balance bracketing | 2 to 9 exposures in increments of 1, 2 or 3 EV |
Live View
| Live View shooting | |
| Live View Lens Servo | |
| Live View AF-Area mode | |
| Live View autofocus | Hybrid phase-detection/contrast-detect AF performed by image sensor |
Movie
| Movie metering | TTL exposure metering using main image sensor |
| Movie maximum recording time | |
| Movie file format | MOV |
| Movie video compression | H.264/MPEG-4 Advanced Video Coding |
| Movie audio recording format | Linear PCM |
| Movie | |
| Movie audio | Built-in stereo or external microphone with attenuator option; sensitivity adjustable |
Monitor
| Monitor size | 3.2 inches diagonal |
| Monitor resolution | 2,359,000 dots |
| Monitor type | |
| Monitor angle of view | 170-degree wide-viewing angle |
| Monitor adjustments | Brightness and angle adjustment available |
| Virtual horizon camera indicator |
Playback
| Playback functions | |
| In-camera image editing | |
| Image comment | Yes |
Interface
| Interface | |
| Wi-Fi functionality | Yes (built-in) |
| Smart Device App connectivity | SnapBridge |
| Bluetooth | Yes |
| GPS |
Menus
| Total custom settings | 54 |
| My menu | Yes with customization |
| Recent settings | Yes |
| Supported languages | The languages available vary with the country or region in which the camera was originally purchased. |
| Date, time and daylight savings time settings | Yes |
| World time setting | Yes |
Power
| Battery type | EN-EL15b rechargeable li-ion battery |
| EN-EL15a/EN-EL15 batteries can also be used. Note, however, that fewer pictures may sometimes be taken on a single charge with the EN-EL15 than with an EN-EL15b/EN-EL15a. EH-7P Charging AC adapter can be used to charge EN-EL15b batteries only. | |
| Battery life (shots per charge) | 2,260 shots (CIPA) |
| AC adapter | EH-5d/EH-5c/EH-5b AC adapter; requires EP-5B power connector (available separately) |
| Battery charger | MH-25a quick charger |
General
| Tripod socket | 1/4 inches |
| Operating environment | 32 to 104-degree-F (0 to 40-degree-C) |
| Dimensions (W x H x D) | Approximately 5.7 x 4.6 x 3 inches (143.5 x 115.5 x 76 mm) |
| Weight | Approximately 29.7 oz (840 g) camera body only |
Nikon AF-S NIKKOR 24-120mm f/4G ED VR Lens
| Focal length | 24-120mm |
| Maximum aperture | f/4 |
| Minimum aperture | f/22 |
| Mount type | Nikon F-Bayonet |
| Format | FX/35mm |
| Zoom ratio | 5.0x |
| Maximum angle of view (DX-format) | 61 degrees |
| Minimum angle of view (DX-format) | 13 degrees 20' |
| Maximum angle of view (FX-format) | 84 degrees |
| Minimum angle of view (FX-format) | 20 degrees 30' |
| Maximum reproduction ratio | 0.24x |
| Lens elements | 17 |
| Lens groups | 13 |
| VR (Vibration Reduction) image stabilization | Yes |
| Diaphragm blades | 9 |
| Distance information | Yes |
| Nano Crystal coat | Yes |
| ED glass elements | 2 |
| Super integrated coating | Yes |
| Autofocus | Yes |
| AF-S (Silent Wave Motor) | Yes |
| Internal focusing | Yes |
| Minimum focus distance | 1.5 feet ( 0.45 m) |
| Focus mode | Auto and Manual |
| Filter size | 77 mm |
| Accepts filter type | Screw-on |
| Dimensions (Diameter x Length) | Approx. 3.3 x 4.1 inches (84 x 103 mm) |
| Weight | Approx. 25 oz (710 g) |
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.











