Panasonic RZ-S500W True Wireless Bluetooth Earphones (Black)
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In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
Panasonic S500W True Wireless Earbuds provide industry-leading noise-canceling performance, stable connectivity, and rich, crystal-clear audio whether you are listening to music, on a call, or browsing through video content. Designed for all-day comfort, with easy touch sensors to control music.
Industry-Leading Noise Cancelling
Dual Hybrid Noise Cancelling utilizes feedforward and feedback technology combined with digital and analog processing for exceptional noise-canceling performance. Utilize Ambient Sound mode when you want to enhance external sound.
Sound On.
Experience true wireless freedom, seamlessly moving from music to calls to content browsing without interruption. Panasonic True Wireless are smart, lightweight and compact, designed to deliver a high-quality audio experience no matter where you are.
Excellent Call Quality
A high-performance MEMS mic in a unique labyrinth structure reduces wind noise and transmits voice clearly.
Easy Touch Sensors
Control music playback, volume and tracks, receive, end or reject calls, and voice assistant.
Smart Design
Lightweight, all-day comfort with IPX4 water resistance for protection from sweat and splashes
Long Battery Life
2-hour charge time gives you up to 6.5 hours of playback. The charging cradle provides up to 19.5 hours of playback. Plus, a 15-minute quick charge will give you up to 70 minutes of playback.
Panasonic RZ-S500W True Wireless Bluetooth Earphones with Dual Hybrid Noise Cancelling
| Color | Black |
| Driver unit | 8 mm (5/16 in) |
| Magnet type | Neodymium |
| Frequency band (with Bluetooth) | 20 Hz - 20 kHz |
| Playback time with battery (AAC) | Headphones: Approx. 6.5 hours (NC ON), Headphones with Charging cradle: Approx. 19.5 hours (NC ON) |
| Charging time (25 Degree C/ 77 Degree F) | Headphones: Approx. 2 hours, Charging cradle: Approx. 2.5 hours, Headphones with Charging cradle: Approx. 4 hours |
| Quick charge (15 minutes, AAC) | Headphones: Approx. 70 minutes (NC ON) |
| Continuous communication time | Headphones: Approx. 4.5 hours |
| Waiting time | Headphones: Approx. 7.5 hours (NC ON), Approx. 12 hours (NC OFF, Auto power off does not work) |
| Control/ Mic | Touch sensor / MEMS Mic |
| Bluetooth Wireless Technology | Version: 5.0 |
| Water resistance | IPX4 Equivalent (Headphones only) |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
