Sony CRE-E10 Self-Fitting OTC Hearing Aids with Rechargeable Battery
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Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
A Comfortable Design for Everyday Hearing
Meet the CRE-E10, an easy, do-it-yourself hearing solution for those with signs of mild to moderate hearing loss. Developed in partnership with WS Audiology, this hearing device harnesses Sony’s trusted technology to deliver exceptional sound in a comfortable, streamlined design you’ll want to wear. Complete with a rechargeable battery for wireless charging, up to 26 hours of continuous use, and Bluetooth connectivity (iOS only), the CRE-E10 caters to you with compact, high-quality sound to enhance your everyday experience. This set from Sony provides users with compatible closed sleeves for the CRE-E10 in various sizes (X-Small. Small, Medium, and Large). They all support amplification through a small opening. Each set includes three pairs of closed sleeves, providing replacements for extended use.
Designed for everyday use
Comes with four sizes of soft ear tips and a comfortable design for everyday use.
Personalized to your hearing
Easily set up and personalize your hearing aids with the Sony | Hearing Control app.
Rechargeable battery
Qi-compatible battery for wireless charging with up to 26 hours of continuous use.
Stream your favorite music
Bluetooth compatible to easily stream your favorite audio and music (for iOS only).
Prescription-grade sound quality
Sony’s technology delivers sound quality that is comparable to that of traditional hearing aids.
Made for your peace of mind
An FDA cleared medical device developed with leading audiologists WS Audiology.
Adjusts to your environment
Automatically analyzes, adjusts, and optimizes sound based on your surroundings.
High-quality noise reduction
Earbuds are linked wirelessly to deliver quality noise reduction and directionality for your environment.
Main
| Wireless | Bluetooth |
| Configuration | Core |
| Pack Size | Single Pack |
| Color | Black |
Sony CRE-E10/BD Self-Fitting OTC Hearing Aids with Rechargeable Battery (Black) with Sleeves (L, M, S, XS)
App
| Volume Control, Sound Balance, and directionality by App | Sony | Hearing Control App |
Other Feature
| Self-measurement & fitting | ✓ |
| Wind Noise Reduction | Wind noise reduction technology reduces the annoyance of wind noise outdoors and improves sound comfort. |
| Speech/Noise management | Advanced acoustic processing reduces the burden of listening. |
| Impact sound smoothing | Impact sound smoothing technology reduces discomfort from sudden loud impact noises, such as when handling eyeglasses. |
| Artifact cancellation | Artifact cancellation technology removes artifacts' sound and smooths the overall sound experience by high-speed monitoring and control of feedback in individual processing channels. |
| Directionality | Binaural (Automatic/Adaptive) |
Electric
| Mic # on each | 2 |
| Continuous usage time | up to 26 hr after a full charge for ITE: up to 23 hr incl. 2 h audio streaming |
| Indicator LED on HA | N.A. |
| Indicator LED on Charger | Two for HA status, One for charger status |
| Fitted OSPL 90 | 110 dB SPL |
| HFA-FOG | 39dB |
| Streaming | iOS only (MFI) |
| Connectivity with smartphone | Bluetooth |
| Smartphone app | iOS, Android |
Mechanical
| Weight | HA: 0.10oz / 3g (including the sleeve) Charger: 2.08 oz / 54g |
| Size | HA: Charger: 3.22x1.88x1.15 inches / 82.0x48.0x29.4 mm |
| IPX | IP68 |
| Types of ear sleeves can be used | XS,S,M,L Open (Vent) type/Close type ※Optional: Open(Vent) type |
| Package size | 6.16x3.73x2.31 inch / 156.7x94.9x58.7 mm |
| Battery | Rechargeable |
In The Box
| Sony CRE-E10 Self-Fitting OTC Hearing Aids with Rechargeable Battery (Black) with Sleeves (L, M, S, XS) | |
| One pair of CRE-E10 OTC hearing aids | |
| Charging case | |
| Four sizes of ear tips | |
| Care tools | |
| Sony Three Pairs of Closed Sleeves for CRE-E10 Self-Fitting OTC Hearing Aids (X-Small) | |
| Sony Three Pairs of Closed Sleeves for CRE-E10 Self-Fitting OTC Hearing Aids (Small) | |
| Sony Three Pairs of Closed Sleeves for CRE-E10 Self-Fitting OTC Hearing Aids (Medium) | |
| Sony Three Pairs of Closed Sleeves for CRE-E10 Self-Fitting OTC Hearing Aids (Large) |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
