Sony FX30 Mirrorless Camera with E 15mm f/1.4 G Lens Bundle and Accessories
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Sony FX30 Mirrorless Camera with E 15mm f/1.4 G Lens Bundle and Acc...
Sony Cinema Line FX30 Super 35 Camera (Body Only)
The FX30 has a 20.1 MP back-illuminated Exmor R APS-C sensor with over 14 stops of dynamic range and 6K oversampling for detailed 4K video. It features S-Cinetone for natural skin tones, advanced log modes for flexible post-production, supports custom LUTs with up to 16 user presets, and offers dual base ISO (800/2500) for clean low-light performance. S-Log3 and S-Gamut3.Cine enable smooth gradation and wide color grading.
Sony E 15mm F1.4 G APS-C Large Aperture Wide Angle G Lens (SEL15F14G)
The Sony 15mm F1.4 G Lens delivers sharp wide-angle images with beautiful F1.4 bokeh, thanks to advanced optics including aspherical, ED, and Super ED elements. Lightweight and compact at 219g, it offers fast, precise autofocus with two linear motors and a manual aperture ring with click on/off. It minimizes focus breathing, maintains constant length when focusing, supports smooth manual focus, and features weather-resistant sealing for durability—perfect for both stills and video.
Koah Stillwell Avant-Garde Rover Camera Backpack
The Koah Stillwell Avant-Garde Rover Camera Backpack is a rugged, water- and impact-resistant bag built for pro photographers. It fits a DSLR or SLR, up to five lenses (including 70-200mm), a tripod, monopod, flash, and accessories. With top and rear access, a padded 15.6-inch laptop/tablet compartment, and customizable dividers, it offers smart, versatile storage. Comfort features include padded straps and a waist clip. Size: 19.7 x 12.6 x 7.9 in. Backed by a 1-year Koah warranty.
Koah 2000mAh Li-ion Batteries for Sony NP-FZ100 (2-Pack) with LCD Dual Charger
Includes two high-capacity rechargeable batteries and a dual-USB LCD charger for fast, simultaneous charging. The compact, travel-ready charger features an LCD display and universal USB input.
Corel Software Bundle of 4 Softwares OEM Photo, Video, and Art Software Suite
The Corel Software Bundle is a 4-in-1 suite designed for photo, video, and art editing. It includes PaintShop Pro 2022 with AI tools like background replacement and portrait mode, AfterShot Pro 3 for fast RAW photo editing with watermarking and blemish removal, Painter Essentials 7 to easily turn photos into digital paintings using AI styles, and VideoStudio SE 2020, a user-friendly video editor with creative transitions and 4K support. Ideal for users of all levels, this bundle enhances your digital storytelling with powerful yet accessible tools.
Koah Pro 2-in-1 Aluminum Shell OTG Dual Slot SD Card Reader and Rugged Memory Storage Carrying Case
The Koah PRO 2-in-1 Aluminum Shell OTG Dual Slot SD Card Reader lets you quickly access files with dual slots for SD and MicroSD cards, supporting capacities up to 512GB. With USB 3.1 and USB-C compatibility, it’s ideal for both computers and OTG-enabled smartphones. Paired with the Koah Pro Rugged Memory Storage Carrying Case, which holds up to 3 XQD/CFExpress and 6 SD cards, your memory is safely protected with a waterproof rubber interior, durable ABS shell, and secure locking system—perfect for photographers on the move.
Kingston 64GB SDXC Canvas Go Plus 170MB/s Read Memory Card
The Kingston 64GB SDXC Canvas Go Plus is built for adventurers capturing life on the move. With blazing transfer speeds up to 170MB/s, it boosts your workflow so you can stay focused on the next shot. Featuring U3 and V30 speed ratings, it handles 4K Ultra HD video and burst-mode photography with smooth, reliable performance—perfect for creatives on the go.
Imaging
| Sensor Resolution | 26.0 Megapixels |
| Lens Mount | Sony E-Mount |
| Maximum Resolution | Max still image resolution: 26 MP Max video resolution: 4K UHD (3840 × 2160) |
| Sensor Type | Exmor R CMOS |
Exposure Control
| Shutter Speed | Movie: 1/8000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode), Still image: 1/8000 to 30 sec |
| ISO Sensitivity | Standard ISO: 100 to 32,000 Dual Base ISO: 800 and 2,500 Total dynamic range: Over 14 stops |
| Exposure Modes | Movie: Programmed AE (P) / Aperture priority (A) / Shutter priority (S) / Manual Exposure (M) / Flexible Exp. Mode, Still images: Intelligent Auto (Auto) / Program Auto (P) / Aperture priority (A) / Shutter priority (S) / Manual Exposure (M) |
Video
| Video Resolution | 3840 x 2160 |
Physical
| Battery | NP-FZ100 rechargeable lithium-ion battery |
| Color | Black |
- 0.20(AF)
- 0.17(MF)
- 0.66(AF)
- 0.56(MF)
- 0.12(AF)
- 0.15(MF)
- Main Compartment: Camera and 5 lenses
- Laptop Compartment: Fits 15.6in laptop and 9.7in tablet
Sony Cinema Line FX30 Super 35 Camera
Battery Operating Time
| Actual recording, CIPA standard | Approx. 115 min |
| Continuous recording, CIPA standard | Approx. 175 min |
| Still image, CIPA standard | Approx. 570 shots |
Size and Weight (Approx.)
| Weight (main unit only) | 646 g (1 lb 6.8 oz) (with battery and memory card included), 562 g (1 lb 3.8 oz) (body only) |
| Dimensions (W x H x D) | 129.7 mm x 77.8 mm x 84.5 mm (5 1/8 x 3 1/8 x 3 3/8 inches) (body without protrusions) |
Operation
| Operating Temperature | -20 to +55 degrees Celsius |
| Storage Temperature | -20 to +55 degrees C |
Recording Frame Rate (Video)
| XAVC S-I 4K | 3840x2160/59.94p, 50p, 29.97p, 25p, 23.98p |
| XAVC S-I HD | 1920x1080/59.94p, 50p, 29.97p, 25p, 23.98p |
| XAVC S 4K | 3840x2160/119.88p,100p,59.94p, 50p, 29.97p, 25p, 23.98p |
| XAVC S HD | 1920x1080/119.88p,100p,59.94p, 50p, 29.97p, 25p, 23.98p |
| XAVC HS 4K | 3840x2160/119.88p,100p,59.94p, 50p, 23.98p |
Recording/Playback Time (Video)
| XAVC S-I 4K | XAVC S-I 4K 59.94p: When using CEA-G160T (160 GB) Approx. 25 minutes, When using CEA-G80T (80 GB) Approx. 10 minutes, XAVC S-I 4K 50p: When using CEA-G160T (160 GB) Approx. 35 minutes, When using CEA-G80T (80 GB) Approx. 15 minutes |
| XAVC S-I HD | XAVC S-I HD 59.94p: When using CEA-G160T (160 GB) Approx. 75 minutes, When using CEA-G80T (80 GB) Approx. 35 minutes, XAVC S-I HD 50p: When using CEA-G160T (160 GB) Approx. 90 minutes, When using CEA-G80T (80 GB) Approx. 40 minutes |
| XAVC S 4K | XAVC S 4K 59.94p/50p 200M: When using CEA-G160T (160 GB) Approx. 80 minutes, When using CEA-G80T (80 GB) Approx. 40 minutes, XAVC S 4K 59.94p/50p 150M: When using CEA-G160T (160 GB) Approx. 100 minutes, When using CEA-G80T (80 GB) Approx. 50 minutes |
| XAVC S HD | XAVC S HD 59.94p/50p 50M: When using CEA-G160T (160 GB) Approx. 270 minutes, When using CEA-G80T (80 GB) Approx. 130 minutes, XAVC S HD 59.94p/50p 25M: When using CEA-G160T (160 GB) Approx. 430 minutes, When using CEA-G80T (80 GB) Approx. 210 minutes |
| XAVC HS 4K | XAVC HS 4K 59.94p/50p 200M: When using CEA-G160T (160 GB) Approx. 80 minutes, When using CEA-G80T (80 GB) Approx. 40 minutes, XAVC HS 4K 59.94p/50p 150M: When using CEA-G160T (160 GB) Approx. 100 minutes, When using CEA-G80T (80 GB) Approx. 50 minutes, XAVC HS 4K 59.94p/50p 100M: When using CEA-G160T (160 GB) Approx. 150 minutes, When using CEA-G80T (80 GB) Approx. 75 minutes, XAVC HS 4K 59.94p/50p 75M: When using CEA-G160T (160 GB) Approx. 190 minutes, When using CEA-G80T (80 GB) Approx. 95 minutes, XAVC HS 4K 59.94p/50p 45M: When using CEA-G160T (160 GB) Approx. 290 minutes, When using CEA-G80T (80 GB) Approx. 140 minutes |
Recording Format (Proxy Audio)
| XAVC Proxy | AAC-LC, 128 kbps, 2 ch |
Recording Format (Proxy Video)
| XAVC HS HD | MPEG-H HEVC/H.265 1920x1080 4:2:0 10 bit 16 Mbps 1920x1080 4:2:0 10 bit 9 Mbps |
| XAVC S HD | MPEG-4 AVC/H.264 1280x720 4:2:0 8 bit 6 Mbps |
Recording (Still)
| Recording Format | JPEG (DCF Ver. 2.0, Exif Ver. 2.32, MPF Baseline compliant), HEIF (MPEG-A MIAF compliant), RAW (Sony ARW 4.0 format compliant) |
| Image Size (pixels) [3 | 2]: L: 6192 x 4128 (26M), M: 4384 x 2920 (13M), S: 3104 x 2064 (6.4M) |
| Image size (pixels) [4 | 3]: L: 5504 x 4128 (23M), M: 3888 x 2920 (11M), S: 2752 x 2064 (5.7M) |
| Image Size (pixels) [16 | 9]: L: 6192 x 3480 (22M), M: 4384 x 2464 (11M), S: 3104 x 1744 (5.4M) |
| Image size (pixels) [1 | 1]: L: 4128 x 4128 (17M), M: 2912 x 2912 (8.5M), S: 2064 x 2064 (4.3M) |
Camera Section
| Shutter Speed | [Movie] 1/8000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode), [Still image] 1/8000 to 30 sec |
| Imaging Device (Type) | APS-C type (23.3 x 15.5 mm), Exmor R CMOS sensor |
| Number of Pixels (Effective) | Movie: Approx. 20.1 megapixels, Still image: Approx. 26.0 megapixels |
| Number of Pixels (total) | Approx. 27.0 megapixels |
| ISO Sensitivity | [Movie] ISO 100-32000 equivalent , AUTO (ISO 100-6400, selectable lower limit and upper limit), [Still image] ISO 100-32000 (Expandable to ISO 50- 102400), AUTO (ISO 100-6400, selectable lower limit and upper limit) |
| Slow and Quick Motion Function | [XAVC S-I HD / XAVC S HD]NTSC mode: 1fps,2fps,4fps,8fps,15fps,30fps,60fps,120fps,240fps, PAL mode: 1fps,2fps,3fps,6fps,12fps,25fps,50fps,100fps,200fps |
| White Balance | Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Underwater / Color Temperature (2500 to 9900K) and color filter / Custom |
| Gamma Curve | Off / PP1-PP6 / PP10-PP11, Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset |
| Latitude | 14 plus stop (S-Log3) |
Focus System
| Type | Fast Hybrid AF (phase-detection AF / contrast-detection AF) |
| Focus Point | Movie: 495 points (phase-detection AF), Still image: 759 points (phase-detection AF) |
| Sensitivity Range | EV-3 to EV20 (ISO100 equivalent with F2.0 lens attached) |
| Focus Mode | Movie: AF-C (Continuous AF), Manual Focus, Still image: AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus |
| Focus Area | Movie: Wide / Zone / Center Fix / Spot / Expand Spot, Still image: Wide / Zone / Center Fix / Spot / Expand Spot / Tracking |
| Other Focus Features | Focus Magnifier (APS-C: 6.1x / 12.1x) |
Exposure control
| Metering Sensitivity | EV-3 to EV20 (at ISO100 equivalent with F2.0 lens attached) |
| Exposure Modes | Movie: Programmed AE (P) / Aperture priority (A) / Shutter priority (S) / Manual Exposure (M) / Flexible Exp. Mode, Still images: Intelligent Auto (Auto) / Program Auto (P) / Aperture priority (A) / Shutter priority (S) / Manual Exposure (M) |
Monitoring
| LCD | Opening Angle:Approx. 176 degrees, Rotation Angle:Approx. 270 degrees |
Built-in Microphone
| Built-in Microphone | Built-in, stereo |
File System
| File System | FAT12, 16, 32, exFAT |
Zoom Function
| Clear Image Zoom | Movie: Approx. 1.5x (4K), Approx. 2x (HD), Still image: L: Approx. 2x, M: Approx. 2.8x, S: Approx. 4x |
| Digital Zoom | Movie: Approx. 4x Still Image: L: Approx. 4x, M: Aapprox. 5.7x, S: Approx. 8x |
| Smart Zoom | Still Image: M: Approx. 1.4x, S: Approx. 2x |
Still Image Function
| Shutter | Electronic shutter |
| Drive Modes | Single Shooting, Self-timer, Bracket: Single, White Balance bracket, DRO bracket |
| Noise Reduction | High ISO NR: Normal / Low / Off |
| Other Still Image Function | Anti-flicker Set |
Custom Function
| Custom Function | Custom key settings, My Menu, My Dial Settings, Reg. Custom Shoot Set |
Lens Compensation
| Lens Compensation | Peripheral Shading, Chromatic Aberration, Distortion |
Wi-Fi/NFC
| Supported Format | IEEE 802.11a/b/g/n/ac |
| Frequency Band | 2.4 GHz band/5 GHz band |
| Security | WEP/WPA-PSK/WPA2-PSK |
FTP Transfer
| FTP Transfer | Wired LAN (USB-LAN), USB Tethering, Wi-Fi |
RAW Output
| HDMI | 4672 x 2628 (59.94p, 50p, 29.97p, 25p, 23.98p), 16bit |
Other Video Function
| Video Function | Audio Level Display, Audio Rec Level, TC/UB, Creative Look, Gamma Display Assist, PAL/NTSC Selector |
Media
| Type | CFexpress Type A / SD card (x2), Simult. Rec, Sort, Auto Switch Media, Copy |
Image Stabilization
| Type | Image Sensor-Shift mechanism with 5-axis compensation (Compensation depends on lens specifications) |
| Mode | Movie: Active / Standard / Off, Still image: On / Off |
| Compensation Effect (Still Images) | 5.5 stops (based on CIPA standard. Pitch/yaw shake only. With Planar T* FE 50mm F1.4 ZA lens mounted.) |
Accessibility
| Screen Reader | Yes (Language: English, Speed: 7 steps, Volume: 16 steps) |
Zoom
| Zoom Function | Zoom ring rotate |
Recording Format (Video)
| XAVC S-I 4K | XAVC S-I 4K 59.94p: 600 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I 4K 50p: 500 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I 4K 29.97p: 300 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I 4K 25p: 250 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I 4K 23.98p: 240 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264 |
| XAVC S-I HD | XAVC S-I HD 59.94p: 222 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I HD 50p: 185 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I HD 29.97p: 111 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I HD 25p: 93 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S-I HD 23.98p: 89 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264 |
| XAVC S 4K | XAVC S 4K 59.94p/50p: 200 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S 4K 59.94p/50p: 150 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S 4K 29.97p/25p: 140 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S 4K 23.98p: 100 Mbps 4:2:2 10 bit, MPEG-4 AVC / H.264, XAVC S 4K 29.97p/25p/23.98p: 100 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S 4K 29.97p/25p/23.98p: 60 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S 4K 119.88p/100p: 280 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S 4K 119.88p/100p: 200 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264 |
| XAVC S HD | XAVC S HD 59.94p/50p/29.97p/25p/23.98p: 50 Mbps 4:2:2 10 bit MPEG-4 AVC / H.264, XAVC S HD 59.94p/50p/29.97p/25p/23.98p: 50 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S HD 59.94p/50p: 25 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC HD 29.97p/25p: 16 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S HD 119.88p/100p: 100 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264, XAVC S HD 119.88p/100p: 60 Mbps 4:2:0 8 bit MPEG-4 AVC / H.264 |
| XAVC HS 4K | XAVC HS 4K 59.94p/50p: 200 Mbps 4:2:2 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 59.94p/50p: 150 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 59.94p/50p/23.98p: 100 Mbps 4:2:2 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 59.94p/50p: 75 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 59.94p/50p: 45 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 23.98p: 100 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 23.98p: 50Mbps 4:2:2 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 23.98p: 50 Mbps 4:2:0 10bit MPEG-H HEVC / H.265, XAVC HS 4K 23.98p: 30 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 119.88p/100p: 280 Mbps 4:2:2 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 119.88p/100p: 200 Mbps 4:2:0 10 bit MPEG-H HEVC / H.265 |
| Recording Format (Audio) | LPCM 2 ch(48 kHz 16 bit), LPCM 2 ch(48 kHz 24 bit), LPCM 4 ch(48 kHz 24 bit) |
Interface
| Headphone Output | 3.5 mm Stereo minijack |
| Speaker Output | Built-in, monaural |
| HDMI Output | YCbCr 4:2:2 10 bit / RGB 8 bit |
| Multi Interface Shoe | With Digital Audio Interface |
| Audio Input | 3.5 mm Stereo minijack, XLR handle: [INPUT1][INPUT2] XLR/TRS-type 3-pin(female) (x2), line/mic/mic +48 V selectable, Mic Reference -40 to -60 dBu / [INPUT3] 3.5 mm Stereo minijack |
| TC INPUT/TC OUTPUT | Multi/Micro USB, TC IN *6 With Digital Audio Interface |
| USB Terminal | USB Type-C (x1, SuperSpeed USB 10 Gbps (USB 3.2) compatible), Multi/Micro USB (x1) |
Power Consumption
| Movie | Approx. 5.6 W (with E PZ 18-105mm F4 OSS lens attached) |
| Still Image | Approx. 3.5 W (with E PZ 18-105mm F4 OSS lens attached) |
Playback
| Playback Functions | Index view, Folder selection (Date / Still / Movie), Photo capture, 4ch audio monitoring, Auto Review (stills), Image orientation (stills), Protect (stills), Rating (stills), Display as Group (stills) |
General
| Camera Type | Interchangeable lens digital camera |
| Lens mount | E-mount |
Bluetooth
| Bluetooth | Bluetooth Standard Ver. 5.0 (2.4 GHz band) |
Sony E 15mm F1.4 G APS-C Large Aperture Wide Angle G Lens (SEL15F14G)
Lens Specifications
| Type | Interchangeable lens |
| Product name | E 15 mm F1.4 G |
| Model name | SEL15F14G |
| Lens mount | Sony E-mount |
| Format | APS-C |
| Focal-length (mm) | 15 |
| 35mm equivalent focal-length (APS-C) (mm) | 22.5 |
| Lens construction (groups-elements) | 12 / 13 |
| Angle of view (APS-C) | 87° |
| Maximum aperture (F) | 1.4 |
| Minimum aperture (F) | 16 |
| Number of aperture blade | 7 |
| Circular aperture | Yes |
| Minimum focus distance (m) | |
| Minimum focus distance (ft) | |
| Maximum magnification ratio (x) | |
| Filter diameter (mm) | 55 |
| Image stabilization (SteadyShot) | - (body-integrated) |
| Teleconverter compatibility (x1.4 | Incompatible |
| Teleconverter compatibility (x2.0) | Incompatible |
| Hood type | Petal shape, bayonet type |
| Dimensions dia. x length (mm) | 66.6 x 69.5 |
| Dimensions dia. x length (in.) | 2-5/8 x 2-3/4 |
| Weight (approx.) (g) | 219 |
| Weight (approx.) (oz.) | 7.8 |
| Supplied accessories | |
| Hood (ALC-SH171) | |
| Lens front cap ALC-F55S | |
| Lens rear cap ALC-R1EM | |
| Other Information | |
| Mount rubber ring | Yes |
| ED/Super ED glass (elements) | ED (1), Super ED (1) |
| Aspherical lens (elements) | Yes (3) |
| Lens coating | Multi-coating |
| Focusing type | Internal |
| AF actuator | Linear Motor |
| Linear Response MF | Yes |
Koah Stillwell Avant-Garde Rover Camera Backpack
| Material | Nylon |
| Capacity | |
| Color | Black |
| Dimensions | 19.7 x 12.6 x 7.9 in |
| Country of Origin | Made in China |
| Warranty | 1-year limited warranty |
Corel Photo, Video, and Art Software Suite
| Manufacturer | Corel |
| Software included | Corel PaintShop Pro 2022, Corel AfterShot Pro 3, Corel VideoStudio SE 2020, and Corel Painter Essentials 7 |
Koah PRO 2-in-1 Aluminum Shell OTG Dual Slot SD Card Reader
| SD slot | SD, SDHC, SDXC |
| microSD slot | microSD, microSDHC, microSDXC |
| Support capacity | Up to 512GB |
| Size | 73.7 x 21.5 x 11.6mm |
Koah Pro Rugged Memory Storage Carrying Case
| Capacity | Fits up to 3 XQD/CFExpress and 6 SD Cards |
| Material | ABS Plastic exterior, Molded rubber interior |
| Durability | Shockproof, Waterproof |
Kingston 64GB SDXC Canvas Go Plus 170MB/s Read Memory Card
| Capacity | 64GB |
| Standard/Class | Class 10, UHS-I, U3, V30 |
| Performance | 170/70MB/s Read/Write |
| Dimensions | 24 x 32 x 2.1 mm |
| Format | exFAT |
| Operating temperatures | -25-degree-C to 85-degree-C |
| Storage temperatures | -40-degree- C to 85-degree-C |
| Voltage | 3.3V |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
