- Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera (Body Only, Black)
- Includes Sony 16-50mm f/3.5-5.6 E-Mount Zoom Lens
- Camera Body Cap (ALC-B1EM)
- Rechargeable Battery (NP-FW50)
- USB Charger (AC-UUD12)
- USB-A to USB-C Cable (USB 3.2)
- Microphone Windscreen
- Shoulder Strap
- Koah Vlogging Camera Grip for Content Creators
- Limited 1-Year Warranty
- Corel Photo, Video, and Art Software Suite v4.0
- Koah PRO Two-Pack Rechargeable 1300mAh Battery and Dual Charger for Sony NP-FW50
- Koah Holster Camera Case and Accessory Bundle for DSLR, Mirrorless, and Camcorders
- Koah Pro Rugged Memory Storage Carrying Case - Fits up to 3 XQD/CFExpress and 6 SD Cards
- Koah Camera Lens Mug
Trusted & Verified
Sony Alpha ZV-E10 APS-C Mirrorless Vlog Camera with 16-50mm Lens (Black) Content Creator's Bundle
- 24.2MP APS-C Exmor CMOS Sensor
- BIONZ X image processing engine
- 4K Movie oversampled from 6K
- Full pixel readout, no pixel binning
- No 29m 50s continuous recording limit for movie shooting
- 3-inch flip-out,Vari-angle touch LCD
- HLG (Hybrid Log-Gamma) and S-Log3/2
- 3-capsule directional mic with windscreen
- Up to 11fps fast continuous shooting
- Easy live streaming with single USB cable
- Includes Sony 16-50mm f/3.5-5.6 E-Mount Zoom Lens
Featuring a 24.2-megapixel (approx. effective) APS-C Exmor CMOS sensor and BIONZ X image processing engine, this Sony Alpha ZV-E10 Mirrorless Camera produces high-quality images with high sensitivity, detailed texture depiction, and stunning natural bokeh. This [Store View] bundle includes the Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera (Black) with 16-50mm Lens, a vlogging camera grip, a software suite, two-pack rechargeable battery and dual charger, a holster camera case and accessory bundle, a 64GB memory card, a rugged carrying case and a camera lens mug.
Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera with 16-50mm Lens
Featuring a 24.2-megapixel (approx. effective) APS-C Exmor CMOS sensor and BIONZ X image processing engine, this Sony Alpha ZV-E10 Mirrorless Camera produces high-quality images with high sensitivity, detailed texture depiction, and stunning natural bokeh. Take your vlogging to the next level with the ZV-E10 as it includes a variety of features such as Background Defocus, Product Showcase Setting, and Face Priority AE along with Sony’s highly acclaimed autofocus.
Find a Lens to Match Your Style
Shoot stunning professional-looking vlogs with the interchangeable lens ZV-E10 camera. Users get to choose from a wide variety of lenses thanks to Sony's extensive range of E-mount lenses. Incorporate background scenery into your script with a wide-angle lens, or use a wide aperture lens with an artfully blurred background to make the subject grab the viewer's attention. See finer details and move in closer with the macro lens, or use the telephoto lens to capture distant scenes. Choose how you see the world and pick the lens that matches your preference.
Large-Format Image Sensor
Capture stunning images thanks to the large 24.2 MP APS-C Exmor image sensor. The image sensor of the ZV-E10 is more than ten times bigger than a smartphone sensor and three times bigger than a premium 1-inch sensor found in most compact cameras. With this large sensor, the ZV-E10 can produce stunning 4K movies with high-quality images and much less noise.
Instant Easy Access to Controls
Get easy assess to controls with this camera. The movie button is right on top for easy access and there is also a zoom lever close by. Access a variety of modes and easily switch between Still, Movie and S&Q with the dedicated mode button.
Ideal for Selfies and Vlogs
This compact camera weighs just 12.8 ounces and features a side-opening vari-angle LCD screen, which makes it perfect for framing selfies no matter your position. It also has an ergonomic grip that provides a secure and safe hold.
4K Video Recording with Oversampling
The ZV-E10 produces extremely detailed and crisp 4K from direct pixel readout and no pixel binning. Using the full width of the 24.2MP sensor means it oversamples roughly the equivalent of 6K, about 2.4 times the actual resolution needed to produce its highly detailed 4K video.
Real-Time AutoFocus and Eye Auto Focus
The ZV-E10 features a variety of modes to keep you or your subject in focus at all times. With the Real-time AutoFocus, the tracking is powered by AI and is intuitive to use. The Real-time AutoFocus allows users to use the monitor to focus in real-time. Capture fast-moving subjects with ease and no blur with Hybrid-Autofocus. It features a wide coverage from 425 phase-detection points covering around 84% of the sensor's image area. Detect, recognize and track a subject's eyes quickly and accurately with the camera's Eye AF feature.
Background Defocus
With the Background Defocus feature, users can easily switch between the attached lens’s maximum aperture for a blurred, bokeh-rich background and either f/8 or f/11 (depending on the lens) for a clearly focused one. With the dedicated button, users can simply press a single button to turn background blurring (bokeh) on and off.
Protection from Recording Failures
The LCD monitor displays a bold red frame and a tally (recording) lamp on the front of the camera lights up in red, letting you and your subject know when recording is in progress. The ZV-E10 tells you at-a-glance if you’re recording or not.
Sony 16-50mm f/3.5-5.6 OSS Alpha E-Mount Retractable Zoom Lens
The Sony 16-50mm Zoom Lens offers a 35mm equivalent focal range of 24-75mm. This compact lens is ideal for day-to-day use as it covers shooting lengths from true wide-angle to standard portrait length. This lens expands when powered on and will easily fit in your pocket as its actual size is just 1.2-inch (30mm). The lens has a surprisingly large zoom range and also features a dual-function control ring for manual focus and zooming.
Koah Vlogging Camera Grip for Content Creators
With Koah Vlogging Camera Grip, content creators can realize their vision with more ease and versatility than ever. This grip works as both a wired remote with recording and zooming functions and a mini tabletop tripod. Whether you're a vlogger, adventurer or just an amateur photo/video enthusiast, you will find this an essential video creation tool for stable, innovative shooting on the go or at home.
Stability and Then Some
Don't get us wrong, the Koah Vlogging Camera Grip for Content Creators is perfect for stable handheld shooting. Its intuitively contoured design is geared for an ergonomic grip and maximum stability. But it is also capable of getting creative angles and shots you couldn't get without it. Its quick and flexible 180-degree tilt function makes it easy to take subject stills or videos and switch to selfie mode in a second. The grip also has four 90-degree lock positions that lets you quickly switch directions and lock in your shot.
Sony Alpha ZV-E10 APS-C Interchangeable Lens Mirrorless Vlog Camera
General
| Camera type | Interchangeable lens digital camera |
| Lens mount | E-mount |
Image Sensor
| Type | APS-C type (23.5 x 15.6 mm), Exmor CMOS sensor |
| Number of pixels (effective) | Approx. 24.2 megapixels |
| Number of pixels (total) | Approx. 25.0 megapixels |
| Image sensor aspect ratio | 3:02 |
| Color filter | R, G, B primary color |
| Anti-Dust function | - |
Recording System (Still Image)
| Recording format | JPEG (DCF Ver. 2.0, Exif Ver.2.32, MPF Baseline compliant), RAW (Sony ARW 2.3 format) |
| Image size (pixels) [3 | 2]: L: 6000 x 4000 (24 M), M: 4240 x 2832 (12 M), S: 3008 x 2000 (6.0 M) |
| Image size (pixels) [4 | 3]: L: 5328 x 4000 (21 M), M: 3776 x 2832 (11 M), S: 2656 x 2000 (5.3 M) |
| Image size (pixels) [16 | 9]: L: 6000 x 3376 (20 M), M: 4240 x 2400 (10 M), S: 3008 x 1688 (5.1 M) |
| Image size (pixels) [1 | 1]: L: 4000 x 4000 (16 M), M: 2832 x 2832 (8.0 M), S: 2000 x 2000 (4.0 M) |
| Image size (pixels) [Sweep Panorama] | Wide: horizontal 12 416 x 1 856 (23 M), vertical 5 536 x 2 160 (12 M), Standard: horizontal 8 192 x 1 856 (15 M), vertical 3 872 x 2 160 (8.4 M) |
| Image quality modes |
|
| 14bit RAW | Yes |
| Picture Effect | 13 types: Toy Camera (Normal / Cool / Warm / Green / Magenta), Pop Color, Posterization (Color, B/W), Retro Photo, Soft High-key, Partial Color (R/G/B/Y), High Contrast Monochrome, Rich-tone Monochrome, Soft Focus, HDR Painting, Miniature, Watercolor, Illustration |
| Creative Style | Standard, Vivid, Portrait, Landscape, Sunset, Black & White, Sepia |
| Creative Look | - |
| Picture Profile | Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset |
| Dynamic Range functions | Off, Dynamic Range Optimizer, Auto High Dynamic Range |
| Color space | sRGB standard (with sYCC gamut) and Adobe RGB standard compatible with TRILUMINOS Color |
Recording System (Movie)
| Recording format | XAVC S |
| Video compression | XAVC S: MPEG-4 AVC/H.264 |
| Audio recording format | XAVC S: LPCM 2ch |
| Picture Effect | 7 types: Toy Camera (Normal / Cool / Warm / Green / Magenta), Pop Color, Posterization (Color, B/W), Retro Photo, Soft High-key, Partial Color (R/G/B/Y), High Contrast Monochrome |
| Creative Style | Standard, Vivid, Portrait, Landscape, Sunset, Black & White, Sepia |
| Creative Look | - |
| Picture Profile | Yes (Off / PP1-PP10) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset |
| Color space | xvYCC standard (x.v.Color when connected via HDMI cable) compatible with TRILUMINOS Color |
Movie Recording System (XAVC S 4K)
| 3840 x 2160 (4 | 2:0, 8bit, NTSC) (Approx.) |
|
|
| 3840 x 2160 (4 | 2:0, 8bit, PAL) (Approx.) |
|
Movie Recording System (XAVC S HD)
| 1920 x 1080 (4 | 2:0, 8bit, NTSC) (Approx.) |
|
|
| 1920 x 1080 (4 | 2:0, 8bit, PAL) (Approx.) |
|
Slow and Quick Motion (S&Q)
| Image frame rate |
|
Movie Function
| Audio Level Display | Yes |
| Audio Rec Level | Yes |
| PAL/NTSC Selector | Yes |
| Proxy Recording | Yes (1280 x 720 (Approx. 9 Mbps)) |
| TC/UB | Yes |
| Auto Slow Shutter | Yes |
| Gamma Disp. Assist | Yes |
| RAW Output | - |
Recording System
| Media |
|
| Memory card slot |
|
| Recording mode on 2 memory cards | : - |
| File system | : FAT12, 16, 32, exFAT |
| Noise reduction |
|
White Balance
| Modes | Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Flash / Underwater / Color Temperature (2500 to 9900 K) & color filter / Custom |
| Shutter AWB Lock | : - |
Focus System
| Type | Fast Hybrid AF (phase-detection AF / contrast-detection AF) |
| Focus sensor | Exmor CMOS sensor |
| Focus point | 425 points (phase-detection AF) / 425 points (contrast-detection AF) |
| Sensitivity range | EV-3 to EV20 (ISO100 equivalent with F2.0 lens attached) |
| AF mode | AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus |
| Focus area | Wide / Zone / Center / Flexible Spot / Expanded Flexible Spot / Tracking |
| Eye-start AF | - |
| Eye AF | [Still images] Human (Right/Left Eye Select) / Animal, [Movie] Human (Right/Left Eye Select) |
| Other features |
|
Exposure Control
| Metering type | 1200-zone evaluative metering |
| Metering sensor | Exmor CMOS sensor |
| Metering sensitivity | EV-2 to EV20 (ISO100 equivalent with F2.0 lens attached) |
| Modes |
|
| Exposure modes |
|
| Scene Selection |
|
| Exposure compensation | +/- 5.0EV (1/3 EV, 1/2 EV steps selectable) |
| Bracketing | Bracket: Cont., Bracket: Single, 3/5 frames selectable. (Ambient light, Flash light) |
| AE Lock | Yes |
| ISO sensitivity (Recommended Exposure Index) | Still images: ISO 100-32000 (ISO numbers up from ISO 50 to ISO 51200 can be set as expanded ISO range.), AUTO (ISO 100-6400, selectable lower limit and upper limit), Movies: ISO 100-32000 equivalent, AUTO (ISO 100-6400, selectable lower limit and upper limit) |
| Anti-flicker Shoot. | - |
LCD Screen
| Type | 7.5 cm (3.0-type) type TFT |
| Touch panel | Yes (Touch focus / Touch tracking / Touch shutter) |
| Number of dots (total) | 921 600 dots |
| Brightness control | Manual (5 steps between -2 and +2), Sunny Weather mode |
| Display function | Histogram, Real-time image-adjustment display, Digital level gauge, Grid line, Focus check, Peaking MF, Zebra, Movie marker, Emphasezed display during REC |
| Adjustable angle | Opening Angle: Approx. 176 °., Rotation Angle: Approx. 270 °. |
| Focus Check | Yes, Focus Magnifier (5.9x / 11.7x) |
Face Detection
| Modes | Face/Eye Priority in AF, Face Priority in Multi Metering, Regist. Faces Priority |
Other Features
| Interval recording | Yes |
| Self-portrait Self-timer | Yes |
| Product Showcase Set | Yes |
| Background Defocus | Yes |
| Bright Monitoring | Yes |
| Save/Import Settings | Yes |
Clear Image Zoom
| Still images | Approx. 2x |
| Movies | Approx. 1.5x (4K), Approx. 2x (HD) |
Digital zoom
| Smart zoom (Still images) | M: Approx. 1.4x, S: Approx. 2x |
| Digital zoom (Still images) | L: Approx. 4x, M: Approx. 5.7x, S: Approx. 8x |
| Digital zoom (Movie) | : Approx. 4x |
Shutter
| Type | Electronically-controlled, vertical-traverse, focal-plane type |
| Shutter Type | Mechanical shutter / Electronic shutter |
| Shutter speed | Still images: 1/4000 to 30 s, Bulb, Movies: 1/4000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode) |
| Flash sync. speed *1 | 1/160 s |
| Electronic Front Shutter Curtain | Yes (ON/OFF) |
| Silent Shooting | Yes (ON/OFF) |
SteadyShot INSIDE (Image Stabilization)
| Type | [Still images] Image stabilization supported on lens, [Movie] Image stabilization supported on lens (Standard Mode) / Electronic (Active Mode) |
| Compensation effect (Still images) | - |
| Mode | [Still images] On / Off, [Movie] Active / Standard / Off |
Flash
| Type | - |
| Guide No. | - |
| Flash coverage | - |
| Control | Pre-flash TTL |
| Flash compensation | +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps) |
| Flash modes | Flash off |
| Autoflash | |
| Fill-flash | |
| Slow Sync. | |
| Rear Sync. | |
| Wireless control *2 | |
| Hi-speed sync *2 | |
| Recycling time | - |
| External flash | Sony α System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe |
| FE level lock | Yes |
| Wireless control | Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. / Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.) |
Drive
| Drive modes |
|
| Self-timer | 10 s delay / 5 s delay / 2 s delay / Continuous self-time / Bracketing self-timer |
| Speed (approx., max.) *3 | Continuous shooting: Hi+: 11 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps |
| No. of frame recordable* (approx.) *3 |
|
Playback
| Modes |
|
| Photo Capture | Yes |
Interface
| PC interface | Mass-storage / MTP |
| Multi / Micro USB Terminal *4 | - |
| USB Type-C® Terminal | Yes (SuperSpeed USB 5 Gbps (USB 3.2) compatible) |
| NFC | - |
| Sync. Terminal | - |
| Wireless LAN(built-in) | Yes (Wi-Fi Compatible, IEEE 802.11b/g/n (2.4 GHz band)) *5 |
| Bluetooth | Yes (Bluetooth Standard Ver. 4.1 (2.4 GHz band)) |
| HDMI connector | HDMI micro connector (Type-D) |
| 3840 x 2160 (30p / 25p / 24p) / 1920 x 1080 (60p / 50p / 24p) / 1920 x 1080 (60i / 50i), YCbCr 4 | 2:2 8bit / RGB 8bit |
| 4K movie output/4K still image PB | |
| Multi Interface Shoe *6 | Yes (with Digital Audio Interface) |
| Mic Terminal | Yes (3.5 mm Stereo minijack) |
| Headphone Terminal | Yes (3.5 mm Stereo minijack) |
| Wired | - |
| Remote Control (Wireless) | Yes (Bluetooth remote control) |
| Vertical Grip Connector | - |
| LAN terminal | - |
| Functions |
|
USB Streaming
| Video data format | MJPEG |
| Video resolution | |
|
|
| Audio data format | LPCM 2ch (16bit 48 kHz) |
Audio
| Microphone | Built-in, stereo |
| Speaker | Built-in,monaural |
| Compatible standards | Exif Print, Print Image Matching III, DPOF setting |
Lens Compensation
| Peripheral Shading, Chromatic Aberration, Distortion |
Custom Function
| Custom key settings | Yes |
| My Menu | Yes |
| Programmable Setting | Yes (Body 1 sets /memory card 4 sets) |
Power
| Battery | One rechargeable battery pack NP-FW50 |
| Still images *7 | Approx. 440 shots (LCD monitor) (CIPA standard) |
| Movies (actual recording) *8 | Approx. 80 min (LCD monitor) (CIPA standard) |
| Movies (continuous recording) | Approx. 125 min (LCD monitor) (CIPA standard) |
| Internal battery charge | Yes |
| USB power supply | Yes |
| External power (AC Adaptor) | AC Adaptor AC-PW20 (sold separately) |
Power Consumption
| With LCD screen | Still images: Approx. 2.0 W (with E PZ 16-50 mm F3.5-5.6 OSS lens attached), Movies: Approx. 3.5 W (with E PZ 16-50 mm F3.5-5.6 OSS lens attached) |
Weight
| With battery and memory card included | Approx. 12.1 oz |
| Body only | Approx. 10.6 oz |
Dimensions
| Dimensions (Inches - W x H x D) | Approx. 4 5/8 x 2 5/8 x 1 13/16 inches (FROM GRIP TO MONITOR) |
Operating Temperature
| Operating temperature | 0 - 40 degree-C / 32 - 104 degree-F |
Supplied Accessory
| Rechargeable Battery NP-FW50 | |
| AC Adaptor | |
| Shoulder strap | |
| USB-A to USB-C cable (USB 2.0) | |
| Wind Screen | |
| Wind Screen Adaptor | |
| Body cap |
Sony 16-50mm f/3.5-5.6 OSS Alpha E-Mount Retractable Zoom Lens
| Mount | Sony E-mount |
| Format | APS-C |
| Focal length | 5/8-2 |
| 35mm equivalent focal length | 15/16 - 2-15/16 |
| Lens groups/elements | 8/9 |
| Angle of view | 83-32 degrees |
| Maximum aperture | 3.5-5.6 |
| Minimum aperture | 22-36 |
| Focal length (35mm equivalent) | 16-50mm (35mm) 24-75mm (APS-C) |
| Filter diameter | 40.5mm |
| Lens groups-elements | 8 groups, 9 elements |
| Minimum focus distance | 9.8 0.25m |
| Aperture blade | 7 blades (Circular aperture) |
| Aspheric elements | 4 aspheric elements |
| Direct manual focus | Yes |
| Distance encoder | Yes |
| Internal motor | Yes (Stepping motor) |
| Lens weight | 4.1 oz (116g) |
| Maximum magnification | 0.215x |
| Focus system | Power Zoom |
| Dimensions (Approx.) | 2 5/8 × 1 3/16 (64.7 × 29.9mm) |
| Weight (Approx.) | 4.1 oz (116g) |
Koah Vlogging Camera Grip for Content Creators
| Compatibility | Sony mirrorless cameras and digital cameras with a MULTI connector, including |
|
|
| Grip head mount | 1/4inch screw |
| Load capacity | 2.2 lb. |
| Height with legs unfolded | 5.2inch |
| Height with legs folded | 6.8inch |
| Materials | Polycarbonate, rubber, aluminum alloy |
| Dimensions | 6.8 x 1.4 x 1.4 inch |
| Weight | 5.1 oz. |
| Country of Origin | Made in China |
Corel Photo, Video, and Art Software Suite v4.0
| Year | 2020 |
| Manufacturer | Corel |
| Software included | Corel VideoStudio 2020, Corel Painter Essentials 7, Corel PaintShop Pro 2020, and Corel AfterShot Pro 3 |
Koah PRO Two-Pack Rechargeable 1300mAh Battery and Dual Charger for Sony NP-FW50
Batteries
| mAh | 1300mAh |
| Voltage | 7.4V |
| Compatibility |
|
Charger
| Input | 5V 2A |
| Output | 4.2V/4.35-800mA( x2) 8.4V-600mAh (x2) |
| Input port | Micro USB |
| Size | 3 x 2.5 x 1 in (80 x 63.4 x 23.4 mm) |
| Weight | 1 oz (32 g) |
Koah Holster Camera Case and Accessory Bundle for DSLR, Mirrorless, and Camcorders
Holster Camera Case
| Inner dimensions (W x H x D) | 6 x 7 x 5 inch |
| Exterior | Water resistant |
| Interior | Padded lining |
| Dividers | Three, removable |
Koah Pro Rugged Memory Storage Carrying Case
| Capacity | Fits up to 3 XQD/CFExpress and 6 SD Cards |
| Material | ABS Plastic exterior, Molded rubber interior |
| Durability | Shockproof, Waterproof |
Koah Camera Lens Mug
| Design | Replica of Canon EF 24-105mm f / 4L IS USM Lens |
| Capacity |
|
| Construction |
|
| Color | Black |
Starting at $58.77/mo
Estimated over 18 months with Affirm, subject to eligibility and approval.
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Interest-free installments and monthly financing may be available through Shop Pay on eligible purchases.
Starting at $264.50
No interest if paid in full by the promotional terms. Minimum monthly payments required and subject to credit approval.
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Orders of $25 or more qualify for free standard shipping on eligible items.
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Tab: Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
